Windows 10: Error 0x80070780 - The file cannot be accessed by the system. How can I delete this folder?

I tried installing the game "A Plague Tale: Innocence - Windows 10". It had some issues installing so I started digging into it and went to the c:\Program Files\WindowsApps folder to try to delete the game folder myself. This is where I found the issue. Now trying to uninstall the game and reinstall it results in an error 0x80070780.


When I try to delete the folder named C:\Program Files\WindowsApps\FocusHomeInteractiveSA.APlagueTaleInnocence-Window_1.0.5.0_x64__4hny5m903y3g0 I get the error...


The file cannot be accessed by the system.

I tried to fix the issue by doing the following things with no joy. Nothing seems to be able to get rid of the folder! So from what I can tell there are no issues on the drive or with the system, I have full access to the folder and simply can't do anything with it! Does anyone have any ideas on what I can do to delete the folder?


1. I tried to delete it from Windows Explorer:





2. I tried to delete it from a command prompt:



C:\Program Files\WindowsApps>takeown /R /F FocusHomeInteractiveSA.APlagueTaleInnocence-Window_1.0.5.0_x64__4hny5m903y3g0SUCCESS: The file or folder: "C:\Program Files\WindowsApps\FocusHomeInteractiveSA.APlagueTaleInnocence-Window_1.0.5.0_x64__4hny5m903y3g0" now owned by user "DEIMOS\Arvo Bowen".You do not have permissions to read the contents of directory "C:\Program Files\WindowsApps\FocusHomeInteractiveSA.APlagueTaleInnocence-Window_1.0.5.0_x64__4hny5m903y3g0".Do you want to replace the directory permissions with permissions granting youfull control "Y" for YES, "N" for NO or "C" to CANCEL? yC:\Program Files\WindowsApps>del FocusHomeInteractiveSA.APlagueTaleInnocence-Window_1.0.5.0_x64__4hny5m903y3g0The file cannot be accessed by the system.






3. I tried to delete the folder in safe mode:





4. I ran `SFC`:


C:\Program Files\WindowsApps>sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.


5. I ran `DISM`:



C:\Program Files\WindowsApps>DISM.exe /Online /Cleanup-image /RestorehealthDeployment Image Servicing and Management toolVersion: 10.0.18362.1Image Version: 10.0.18363.592[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.



6. I ran `chkdsk`:



C:\WINDOWS\system32>chkdsk /F /RChecking file system on C:The type of the file system is NTFS.A disk check has been scheduled.Windows will now check the disk. Stage 1: Examining basic file system structure ... 469248 file records processed. File verification completed. 8590 large file records processed. 0 bad file records processed. Stage 2: Examining file name linkage ... 639 reparse records processed. 636680 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found. 639 reparse records processed. Stage 3: Examining security descriptors ...Cleaning up 36 unused index entries from index $SII of file 0x9.Cleaning up 36 unused index entries from index $SDH of file 0x9.Cleaning up 36 unused security descriptors.Security descriptor verification completed. 83717 data files processed. CHKDSK is verifying Usn Journal... 37844000 USN bytes processed. Usn Journal verification completed.Stage 4: Looking for bad clusters in user file data ... 469232 files processed. File data verification completed.Stage 5: Looking for bad, free clusters ... 77041071 free clusters processed. Free space verification is complete.Windows has scanned the file system and found no problems.No further action is required. 975651056 KB total disk space. 666648388 KB in 331524 files. 228852 KB in 83718 indexes. 0 KB in bad sectors. 609532 KB in use by the system. 65536 KB occupied by the log file. 308164284 KB available on disk. 4096 bytes in each allocation unit. 243912764 total allocation units on disk. 77041071 allocation units available on disk.Internal Info:00 29 07 00 15 56 06 00 09 3c 0c 00 00 00 00 00 ....V...<......bd 01 00 00 c2 00 00 00 00 00 00 00 00 00 00 00 ................Windows has finished checking your disk.Please wait while your computer restarts.


7. I ran EaseUS Partition Manager looking for issues:


RED blocks are bad sectors



8. I also tried to use `WSReset.exe`:


This did not yield any new results. The folder could still not be deleted.


C:\Program Files\WindowsApps>WSReset.exeC:\Program Files\WindowsApps>del FocusHomeInteractiveSA.APlagueTaleInnocence-Window_1.0.5.0_x64__4hny5m903y3g0The file cannot be accessed by the system.

As of right now, no known solutions have been able to help me delete the bad folder in the WindowsApps folder.

:)

 

Error 0x80070780 the file cannot be accessed by the system

Type Shortcut , in desktop can not delete , move or rename, always Error 0x80070780 the file cannot be accessed by the system, Please help, I am using window 10 and office
365always like that why? please help

 

Error 0x80070780 the file cannot be accessed by the system

How to solve with

Error 0x80070780 the file cannot be accessed by the system

Please help, I am using window 10 and office 365

Regards

AMTRIS

 

Error 0x80070780 the file cannot be accessed by the system

Hello, Amtris,

Try the steps found here.

How to troubleshoot error 0x80070780 on Windows 10?