Windows 10: Possible software scam!!

Discus and support Possible software scam!! in AntiVirus, Firewalls and System Security to solve the problem; Thought I had a virus so contacted who I thought was Microsoft, but these people say they are from Microsoft Azure. Could hardly understand them, but... Discussion in 'AntiVirus, Firewalls and System Security' started by BarbaraBridges, Jan 28, 2020.

  1. Possible software scam!!


    Thought I had a virus so contacted who I thought was Microsoft, but these people say they are from Microsoft Azure. Could hardly understand them, but they signed into my computer to "Fix" the virus with Microsoft Azure for 5 yrs of Firewall and Lifetime Support. Is this legitimate?! They charged me

    $1000.00 and asked for my banking information. Stupidly, I gave it to them because they said they didn't really want to use a Credit Card. They said I could cancel anytime within 10 days. I did not feed comfortable about how it was handled so last night I called my bank to have the $1000.00 transaction blocked and cancelled. Today when I called to cancel, they said they already had downloaded the program and deleted the viruses from my

    computer so they said they have to call me back regarding cancelling this order. Is there anything I can do? Thank you, Barbara

    :)
     
    BarbaraBridges, Jan 28, 2020
    #1
  2. Sharief K Win User

    Possible scam?

    Hi Thomas,

    I can understand the situation you are going through. To help you further, we need the following information.

    • Which Microsoft website have you visited?
    • What is the phone number that you have contacted?
    • What is the make and model of the computer?

    I suggest you to refer to the links for more information on possible scams.

    Avoid scams that use the Microsoft name fraudulently

    https://www.microsoft.com/en-us/safety/online-privacy/msname.aspx

    HOW TO: Report the Microsoft phone scam

    HOW TO: Report the Microsoft phone scam - Microsoft Security

    @ bhringer, thank you for bringing this to our notice.

    Please get back to us with the above information.
     
    Sharief K, Jan 28, 2020
    #2
  3. Smeed Win User
    Smeed, Jan 28, 2020
    #3
  4. Possible software scam!!

    Possible virus or scam

    As already mentioned:

    All these kind of pop-ups/alerts are fake warnings - scams. Never ever call these numbers.

    Please read:
    Beware of Phony Tech Support Scams


    Normally you just close your browser:
    https://blog.malwarebytes.com/threat-analysis/2014/11/psa-tech-support-scams-pop-ups-on-the-rise/


    8 Ways to Open Windows Task Manager - wikiHow

    You might want to run a quick scan with your Anti-Virus program.

    In case you keep on getting these fake alerts:

    Follow the steps provided here: Remove Tech Support Scam pop-up (Call For Support Scam)

    Suggestion to read:


    You might want to report this to Microsoft (but you don't have to):
    http://support.microsoft.com/reportascam


    and you might want to watch:

    Fake Tech Support Scams – video from the MS Digital Crimes Unit

     
    Jsssssssss, Jan 28, 2020
    #4
Thema:

Possible software scam!!

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