Windows 10: Sound went out

Discus and support Sound went out in Windows 10 BSOD Crashes and Debugging to solve the problem; We just got new computers at work. I was listening to something as I worked and I hit the volume control on the Logitech Wireless K270 keyboard and the... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by TravisW29, Jan 29, 2020.

  1. TravisW29 Win User

    Sound went out


    We just got new computers at work. I was listening to something as I worked and I hit the volume control on the Logitech Wireless K270 keyboard and the sound went completely out, even though all indications are there should be sound coming out. I didn't hit the mute button, just the volume down button. I unhooked and hooked everything back up and restarted the computer and still no sound even though Windows is saying there should be sound. I called Logitech and the had no idea, so I'm seeing if I can get any help here. Thanks

    :)
     
    TravisW29, Jan 29, 2020
    #1
  2. cadaveca Win User

    Good surround sound headset

    I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue Sound went out :p
     
    cadaveca, Jan 29, 2020
    #2
  3. fireberd Win User
    Sound Quality

    One thing that sticks out from looking at your "My Computer" specs. You list "ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)" which suggests you do not have the correct sound hardware driver. Your motherboard has Realtek sound and the first step is to install the Realtek sound drivers. My ASUS also came with Sonic Studio 2 which is a sound enhancement package. Check the ASUS install disc to see if you have something similar.

    May not be a speaker problem.
     
    fireberd, Jan 29, 2020
    #3
  4. Sound went out

    Sound problem

    Hi,

    We need to investigate further so that we can identify the cause of the issue. We suggest running the Troubleshooter and see if it helps. Follow the steps below:

    • Type and select Troubleshooting on the Search bar/Cortana.
    • Click Hardware and Sound.
    • Select Playing Audio under Sound.
    • Follow the steps that will be provided.
    If the steps does not work. We suggest downloading a fresh copy of the audio driver from Realtek and see if it helps.

    Looking forward to your response.
     
    Radney Dri, Jan 29, 2020
    #4
Thema:

Sound went out

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