Windows 10: Irratic mouse behavior makes PC almost unusable

Discus and support Irratic mouse behavior makes PC almost unusable in Windows 10 Support to solve the problem; I was using Win10 1703(?) up until a few months ago because Win10 1809(?) would repeatedly fail to install. I had to do a clean install of 1903. When I... Discussion in 'Windows 10 Support' started by Gary S 1964, Feb 17, 2020.

  1. Irratic mouse behavior makes PC almost unusable


    I was using Win10 1703(?) up until a few months ago because Win10 1809(?) would repeatedly fail to install. I had to do a clean install of 1903. When I was using 1703 I had no mouse problems. Since the upgrade to 1903 I have had a lot of problems with my mouse and it seems to be getting worse.

    When I try to select text it seems to select what it thinks I want automatically and 99% of the time it's wrong. I have to make several attempts to select the exact text I want. Sometimes I give up in frustration as it automatically selects several words of even a whole paragraph. Sometimes it selects text in front of the cursor, behind the cursor or both. When it finally selects the text I want the selection disappears as soon as I release the mouse button. Sometimes it will move letters around on it's own. Other times just hovering will cause buttons to be pushed or new web pages to be launched. It's extremely frustrating. I've gone into settings and turned off everything I think could be causing the problem but nothing works. I don't want automatic text selection. How do I turn that off?

    I'm using a Logitech M705 wireless mouse. I installed the latest drivers.

    :)
     
    Gary S 1964, Feb 17, 2020
    #1
  2. Rey Cam Win User

    Mouse without borders mouse behavior issue

    Hi David,

    Erratic mouse behaviors may be a caused by a corrupted software or a defective device. Hence, we would like to know more:

    • Have you done any changes on your computer?
    • Are we working on a wired or a wireless device?
    • If it is a wired device, have you tried a different USB port?
    • Have you used a different mouse and check if the issue persist?
    • What is the make and model of your computer?

    Meanwhile, kindly check Mouse, touchpad, and keyboard problems in Windows. At the bottom page is a topic
    about Hardware Troubleshooter Drivers. Please find the steps on how to update a device driver using Windows Update.

    Keep us updated with the status of the issue and we'll be glad to assist you further.
     
    Rey Cam, Feb 17, 2020
    #2
  3. Erratic Mouse behavior

    Hi Diana,

    Thank you for writing to Microsoft Community Forums.

    To have better clarity on the issue, answer the below-listed questions and get back to us.

    1. What is the model number of your HP laptop?
    2. Which update did you install prior to this issue?
    3. Are you using an external mouse or the inbuilt Touchpad of the laptop?

    I suggest you to follow the sections First, try checking your hardware and then
    Hardware Troubleshooter Drivers from
    Mouse, touchpad, and keyboard problems in Windows
    and see if you are facing the same issue.

    Meanwhile, try the below methods and see if this helps.

    Method 1: Reduce the Touchpad Sensitivity.

    I would suggest you to follow the section Adjusting TouchPad or ClickPad pointing sensitivities from

    TouchPad or ClickPad
    and reduce the sensitivity of the touchpad and check for the issue.

    You can follow the section Opening the Touchpad Settings from the above link to open the Touchpad Settings.

    Method 2: Reinstall the Touchpad Drivers.

    Step 1: Press the Windows key and the
    R
    key from your keyboard and type Devmgmt.msc and hit
    Enter
    .

    Step 2: Double-click Mice and other pointing devices on the list to expand it.

    Step 3: Right-click on Synaptics Pointing Device and choose
    Uninstall from the list of options and click on OK.

    Step 4: Once the drivers have been successfully uninstalled,
    restart the computer once
    for the drivers to install automatically and check for the issue.

    Method 3: Clean Boot.

    If the above methods didn't work, then I would suggest you to perform a
    Clean Boot
    and check what exactly is causing the issue.

    NOTE: A 'Clean Boot' starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program. Your computer may temporarily lose some functionality
    while in a clean boot environment, however, that functionality will return when you reset the computer to start normally after you have finished your troubleshooting.

    If the Clean Boot works, then don't forget to place the computer to normal boot by going to 'Reset the computer to start normally after clean boot troubleshooting' section in the Clean Boot link.

    Hope it helps.

    Let us know if you got the help you needed by clicking Yes or No.
     
    Shafeeq_Khan, Feb 17, 2020
    #3
  4. Irratic mouse behavior makes PC almost unusable

    mouse unusable after wake from sleep

    Hi,

    Thank you for your response with the current status of the issue.

    To assist you better, please provide us the below information:

    • What is the make and model of the computer?

    Refer to the below methods and check if it helps.

    Step 1: I suggest you to try to check with different mouse and check if the issue is occurring or not.

    Step 2: Try to install the latest mouse driver in compatibility mode and check if it helps.

    https://www.microsoft.com/hardware/en-us/downloads

    1. Right-click on the driver setup file and click on ‘Properties’'.

    2. Click on the ‘Compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation. Once this is done, restart the
    computer and check if the issue persists.

    Step 3: I recommend you to boot the compute in safe mode and troubleshoot with the issue.

    Start your PC in safe mode in Windows 10:

    http://windows.microsoft.com/en-in/windows-10/start-your-pc-in-safe-mode

    Reply to us with the information, so that we can assist you better.

    Let us know if you need any further assistance on Windows related issues and we will be glad to help.
     
    Nyima Yonten, Feb 17, 2020
    #4
Thema:

Irratic mouse behavior makes PC almost unusable

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