Windows 10: Issues with Printing using Windows 10

My desktop, Acer Aspire, received the monthly updates last week. After the restart, the computer came up to a black screen. After multiple repeated attempts, I finally had to reload Windows to restore the computer. Everything is working fine, except it will not print.


I have 2 wireless printers on the same network. All other devices on the network print fine. I reinstalled the latest drivers, ran the troubleshooters several times, checked that the print spooler is on automatic and running, cleared all items as recommended and every other online suggestion. To make it a bit more bizarre, the multi-function unit will scan to the computer, so I know communication is not the issue.


I am unable to determine which update it was or roll back, since I was never able to access the data and had to do a full re-install. I suspect another glitch like the one from the 09/19 update.


Any helpful direction would be appreciated.


***Original title: Windows Update Printing Issue***

:)

 

Printing issues

Hi,

Thank you for your interest in Windows 10.

• 
  How are you trying to print?
  
• 
  Have you tried printing from a different application and checked?
  

I suggest you to run Hardware and Devices Troubleshooter.
Follow these steps to run Hardware and Devices troubleshooter:

• Press Windows key + X and click on
  Control Panel.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Printer.
• Follow the on-screen instruction to run the troubleshooter.

Also, I suggest you to install the latest chipset and printer drivers from manufacturer website and check if it fixes the issue.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Printing a photo on windows 10

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

You can use Windows Photo App to print the photos in windows 10.

I suggest you to follow the steps below and check if it helps.

• Press Windows key and type Photos.
• Select the photo.
• Right click on the photo.
• Select print option.
• Then you will be able to print photos.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Windows 10 printing issue while printing picture from Document files.

Hi,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if there is change in printer settings.

To assist you better, please provided us the information below:

• When you say that "I cannot print a picture from my Documents file", are you trying to print a picture present in a word document file or trying to print a picture on Windows 10?

I suggest you to follow the steps provided in the Microsoft Help Article about printer related issues and check if it helps.

https://support.microsoft.com/en-us...4-6025-dcc1-3aefaa14ab40/fix-printer-problems

Please get back to us with an update on issue with printing pictures in document file on Windows 10, we will be happy to help.



Thank you.