Windows 10: Unable to start Windows Firewall

I first noticed the problem about two weeks ago. Every time I restart my laptop I receive a message that Windows Firewall is turned off. I'm given the option to turn it back with a "Click here" option. But that does nothing. I also noticed that the Windows antivirus icon that is always in my taskbar is no longer visible.
I went into Windows security to turn on the firewall manually, but no matter what I attempt I get no response. It's locked in Off. I went into Services, and under description every service description reads "Failed to read description. Error code 2"
Thinking virus or malware, I ran multiple scans with Windows built in anti-virus app, Malwarebytes, Zone Alarm, and one or two other online scans. All came up clean.
Also tried the suggestion inthis link, but to no avail.

What's going on? I have my hammer at my side. What do I hit first?

:)

 

Best free AV and firewall

Can Windows Firewall block outgoing connections yet? If not, it's one step above useless.

Look into Online Armor for a free firewall.

 

Windows Defender disabled and is unable to start


OK. I am not sure if you can complete the steps below.......................
In the search box, type services.msc > Enter
Items in the Services box are listed alphabetically.
Scroll down to Windows Defender Service...........................
at Status heading, it should be.................................... Running
at Startup type, it should be......................................... Automatic







If that is not what yours said, right click at Windows Defender Service > click Properties >
can you change the Startup type to Automatic and Service status to Start ?
If yes, do so and click OK when done.

 

firewall

Hi Jackie,

For you to be able to get to your firewall, please follow the steps below:

• Go to start Button.
• Open Windows defender Security Center.
• Then go to Firewall & network protection.
• Then choose a network profile.

We'll look forward to your response.