Windows 10: File Explorer crashing, PC not shutting down

I have Windows 10 Home Version 1909.


The first sign of an issue was when I noticed my PC was in the "Shutting Down" screen the next morning after I turned it off from the Windows Start Menu. In order for my computer to fully shut off is if I hold down the power button to force shut it down.

The next thing is my File Explorer doesn't automatically refresh when I make a new folder or paste a file in, I have to manually refresh it. Also, when I move large sized files around, File Explorer takes a very long time and crashes. When I go to restart the File Explorer in the Task Manager, my Taskbar disappears on all three of my monitors, the Windows key on my keyboard does not work, and the Task Manager does not load using CTRL+ALT+DEL. The only way to end this crash is to force shut down my PC by holding the power button.

:)

 

file explorer crashes

Effective Way to Solve the File Explorer Crashes Issue

You can try the following steps:

1. Tap down the Windows button first to activate the search bar.
2. After that, in the search bar type control, and then click on the top-most search result, that is on Control Panel.
3. Next, in the search bar type file.
4. Now, from the search results click on File Explorer Options.
5. Then, click on the Clean button.
6. Lastly, click on Apply and then on OK.

References: https://www.****/knowledge/solved-windows-10-file-explorer-crash-easy-way/

 

File explorer keeps crashing in Win 10

Hello,

I did the steps you wrote. All the settings were as you suggested. The File Explorer keeps crashing.

 

Explorer Crash FIX!

Our old Dell Inspiron N5110 got this problem also.
Taskbar keeps refreshing. Thanks many hints from guys above pointed me the direction to fix it.
From Reliability History Monitor I found Explorer keeps crashing because of IDTNC64.CPL (type reliability history at Start)
1. the issue was from IDTNC64.cpl, the sound driver,
but I could not successfully to uninstall it from device manager nor control panel or rename the file or the folder.
2. uninstalled High Definition Audio Device few times, problem remain
3. tried to uninstall within Control Panel > Program file, yet Control Panel only open 2, 3 seconds then closed automatically.
4. finally solved Control Panel shut down problem by going to msconfig>services>and disable Windows Error Reporting Service. see below sequence:
Click window + R keys, type msconfig, Enter to open msconfig, click Services Tag and look for Windows Error Reporting Service. Unchecked it, then apply, ok then reboot system when it suggests.
5. After this, open Control Panel by clicking Start > type Control Panel. Then my Control Panel open and stay put, won't shut down by itself.
6. In Control Panel > Programs > I found IDT Audio and successfully to uninstall it.
7. No more taskbar refresh or Windows Explore shut down after uninstalled IDT and Sound still works great!!!
8. repeat step 4 to check Windows Error Reporting Services by clicking it. OK then follow system suggestion to reboot.
9. Control Panel still able to open and remain open. Sound still works and no more refresh.
10. From Reliability History monitor found no more Windows Explorer crashing.
I am happy and hope above steps help