Windows 10: WHEA_UNCORRECTABLE_ERROR BSOD

Discus and support WHEA_UNCORRECTABLE_ERROR BSOD in Windows 10 Installation and Upgrade to solve the problem; Hello, I have been getting this BSOD error for quite a while now and have tried many "fixes". I have tried: Prime95 MEMTEST86+ Speccy to monitor... Discussion in 'Windows 10 Installation and Upgrade' started by JakeVerrall, Feb 20, 2020.

  1. WHEA_UNCORRECTABLE_ERROR BSOD


    Hello,


    I have been getting this BSOD error for quite a while now and have tried many "fixes".

    I have tried:
    Prime95

    MEMTEST86+

    Speccy to monitor temperatures

    furmark

    verifier

    chkdsk

    sfc /scannow


    All of these tests show no errors and temperatures are normal.

    Inside event viewer I can see the error. Just below it a few seconds before each bluescreen I get the following information:

    The following boot-start or system-start drivers did not load:
    dam
    EhStorClass


    I'm not sure if these are correlated. But it cant be a coincidence it happens before each bluescreen.


    These are the dumps in my mini dump folder:

    https://1drv.ms/u/s!Ai3cylCbPyB4g2ub9tLZdorgbnfV?e=ftalVU


    Any help is greatly appreciated.

    Thanks,


    -Jake

    :)
     
    JakeVerrall, Feb 20, 2020
    #1

  2. BSOD WHEA_UNCORRECTABLE_ERROR using FireWire connection on brand-new PC

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern as you are getting BSOD error after connecting the new card for FireWire connection. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.



    • What is the Windows 10 version and Build installed? (Type
      winver in Windows search/Run command)
    • What is the make and model of the motherboard?


    In this scenario, please perform the steps as mentioned in this article:
    How to fix WHEA_UNCORRECTABLE_ERROR



    Meanwhile, I would also suggest you to share the dump files so that we can analyze them and get to the root cause of the issue. To share the files Navigate to
    C:\Windows\Minidump, upload the files to OneDrive and share the OneDrive link.



    Regards,



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Feb 20, 2020
    #2
  3. Zaki_j Win User
    BSOD WHEA_UNCORRECTABLE_ERROR

    Hi Jotunheim,

    Thank you for writing to Microsoft Community Forums.

    We appreciate your efforts in troubleshooting the issue and providing us the detailed information about the issue.

    1. When do you the error message?

    2. What is the make and model of the computer?

    WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred.
    This bug check is typically related to physical hardware failures. It can be heat related, defective hardware, memory or even a processor that is beginning to fail or has failed. If over-clocking has been enabled, try disabling it. Confirm
    that any cooling systems such as fans are functional. Run system diagnostics to confirm that the system memory is not defective. It is less likely, but possible that a driver is causing the hardware to fail with this bug check.

    As per the dump files shared by you, the error seems to be with the Intel processor. I suggest you to refer the troubleshooting steps mentioned in the article

    How to fix WHEA_UNCORRECTABLE_ERROR
    and see if that helps.

    You may also refer the troubleshooting steps in the article

    Troubleshoot blue screen errors
    and see if that helps.

    Additional Information:
    Bug Check 0x124: WHEA_UNCORRECTABLE_ERROR

    Hope it helps.

    Regards,

    Zaki
     
    Zaki_j, Feb 20, 2020
    #3
  4. WHEA_UNCORRECTABLE_ERROR BSOD

    BSOD WHEA_UNCORRECTABLE_ERROR nt_wrong_symbols.sys

    Hi,

    I just finished installing win10 on my new computer and I randomly have BSOD : WHEA_UNCORRECTABLE_ERROR

    Running WhoCrashed, I have this message :

    On Thu 04/01/2018 12:52:26 your computer crashed or a problem was reported

    crash dump file: C:\Windows\Minidump\010418-5625-01.dmp

    This was probably caused by the following module: nt_wrong_symbols.sys (nt_wrong_symbols)

    Bugcheck code: 0x124 (0x0, 0xFFFFB60A6AF4D028, 0xB2000000, 0x70005)

    Error: WHEA_UNCORRECTABLE_ERROR

    Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).

    This is likely to be caused by a hardware problem.

    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nt_wrong_symbols.sys .

    Google query: nt_wrong_symbols.sys WHEA_UNCORRECTABLE_ERROR

    What I have done :

    - checked my drivers using drivercloud

    - checked my memory using windows memory diagnostic tools at startup

    - checked the CPU : stress test with CPU-Z, maximal temperature is around 70°C

    - graphic drivers are up to date

    I have look for an answer but can't find anything.

    Here is the link to the last MiniDump : MiniDump_18-01-04
     
    Bobdu94_071, Feb 20, 2020
    #4
Thema:

WHEA_UNCORRECTABLE_ERROR BSOD

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