Windows 10: Microsoft Store: My Library 'Empty'

Discus and support Microsoft Store: My Library 'Empty' in Windows 10 Software and Apps to solve the problem; I can't seem to find any on-line help for this problem. When I open MS Store on my W10 machines, opening My Library has no apps listed on it. In... Discussion in 'Windows 10 Software and Apps' started by PDWhite, Feb 20, 2020.

  1. PDWhite Win User

    Microsoft Store: My Library 'Empty'


    I can't seem to find any on-line help for this problem.


    When I open MS Store on my W10 machines, opening My Library has no apps listed on it. In reality, I must have accumulated more than a hundred over the years since W10 was first released.


    Strangely, looking at the Installed or Download pages shows lots and lots of apps.I believe the problem is in the Microsoft Store's on-line database, as it is shows the same on two of my computers.How do I go about getting this fixed?

    :)
     
    PDWhite, Feb 20, 2020
    #1
  2. Rey Bel1 Win User

    How Do I Disown an App in my Microsoft Store Library?

    Hi,

    May we know what device are you using to access Microsoft Store? If your using a Windows phone, you can hide an app from your app list by doing the following steps:

    • Go to Microsoft Store.
    • Tap Menu (3 lines icon) on the top-left side, and then tap
      My Library
      .
    • Tap Show all.
    • Hide the app by tapping the ellipsis (3 dots icon) associated with it , and then tap
      Hide.

    Let us know if you need further assistance.
     
    Rey Bel1, Feb 20, 2020
    #2
  3. sam02 Win User
    App store and Microsoft account


    Thank you for the advice

    I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store
     
    sam02, Feb 20, 2020
    #3
  4. Microsoft Store: My Library 'Empty'

    Duplicate Music Library Sign Windows 10

    Hi,

    Thank you for posting your question in Microsoft community.

    I understand your concern regarding the issue that you are facing.

    Can you check if both the folders contain all the music that you need?

    Where the original files are saved so that we can troubleshoot this issue further?

    I suggest you to follow the below steps to resolve the issue.

    Method: Restore default Libraries

    I would suggest you try the restore library option and check if it helps. Please back up all the files in the library before trying this, just to make sure you don’t lose any files. Refer these steps:

    • Open Windows explorer
    • In the left panel, locate Library and right click on it
    • Click “restore default libraries” option
    • Check if the issue persists.
    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    SuvarnaG1709, Feb 20, 2020
    #4
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Microsoft Store: My Library 'Empty'

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