Windows 10: Only Dell wireless mouth and keyboard unifying receiver not showing up

Discus and support Only Dell wireless mouth and keyboard unifying receiver not showing up in Windows 10 Drivers and Hardware to solve the problem; When I plug in the unifying receiver into my laptop's USB port it doesn't show up at all. I tested the ports with my phone and a flash drive and they... Discussion in 'Windows 10 Drivers and Hardware' started by sleepybunny, Feb 21, 2020.

  1. Only Dell wireless mouth and keyboard unifying receiver not showing up


    When I plug in the unifying receiver into my laptop's USB port it doesn't show up at all. I tested the ports with my phone and a flash drive and they both showed up. I replaced the batteries on the wireless mouse and keyboard DEll KM636 if that is relevant. The only thing not showing up at all is the unifying receiver, the laptop doesn't respond at all when it's plugged in. Not even the "USB device not recognized" message. I have exhausted every troubleshooting method I could find. Updating drivers, uninstalling them, testing the USB ports, testing the wireless devices, disabling fast start up, etc. but nothing has worked and its very frustrating as I have spent the last week or so trying to figure this out. I use the wireless mouse and keyboard everyday and one day it just stopped working. Any ideas on how to fix this? I'm fairly sure its not a mouse/keyboard issue.

    :)
     
    sleepybunny, Feb 21, 2020
    #1
  2. essenbe Win User

    Unifying keyboard and trackball occasionally not responding


    The link to the Logitech forums instructs users to

    We're aware of an issue affecting K780 MULTI-DEVICE WIRELESS KEYBOARD, K375s MULTI-DEVICE KEYBOARD or K850 PERFORMANCE KEYBOARD, where the first typed key is not detected after the keyboard comes back from sleep. We have a device (firmware) update that addresses this issue.

    Please download the Device Firmware Update Tool and follow the steps in order to update your keyboard.

    Device Firmware Update Tool for PC
    https://aws13-customer-care-assets.s...cureDFU_48.exe

    Device Firmware Update Tool for Mac
    https://aws13-customer-care-assets.s.../SecureDFU.zip

    You can always contact us from: Submit a request – Logitech Support + Download

    NOTE: to update your keyboard, it needs to be connected via the Unifying Receiver (USB Receiver). If your keyboard is connected over Bluetooth, please follow the steps below to connect over Unifying before performing the update. You can always re-pair your keyboard via Bluetooth after the update is complete.

    Instruction to pair your keyboard with the Unifying receiver

    1. Download and install Logitech Unifying software Logitech Unifying Software
    2. Select the channel using the Easy-Switch buttons (1, 2, or 3) on which you want to connect the keyboard with your Unifying receiver. You can select a channel that's different than the current paired channel.
    3. Open the Unifying software and follow the onscreen instructions to pair your keyboard with your Unifying receiver.


    NOTE: the update should take about 5 minutes to complete. Please make sure that your computer stays on while the update is being performed, and please do not disconnect your device while the update is being performed (do not turn it off or switch the to another channel).
     
    essenbe, Feb 21, 2020
    #2
  3. btarunr Win User
    Logitech Announces Unifying Receiver, New Keyboards and Mice

    Today, Logitech introduced a convenient and clutter-free way for you to connect wireless keyboards and mice to your laptop - the Logitech Unifying receiver. So small that it can stay in the laptop when you're moving around, a single Logitech Unifying receiver can be paired with multiple Unifying-compatible Logitech mice and keyboards - freeing up valuable USB ports and making it easy to mix, match and add to your existing setup, no matter where you are. The Logitech Unifying receiver is debuting with four new products: the Logitech Wireless Keyboard K350, Logitech Wireless Keyboard K340, Logitech Marathon Mouse M705 and the Logitech Wireless Mouse M505.

    "At Logitech, we're always looking for ways to make life easier," said Rory Dooley, Logitech's senior vice president and general manager of the Control Devices business unit. "With this unique new receiver, now you can pick and choose the mouse and keyboard that work best for you whether you're at the office, at home or on the road."


    Only Dell wireless mouth and keyboard unifying receiver not showing up 20e_thm.jpg

    Only Dell wireless mouth and keyboard unifying receiver not showing up 20a_thm.jpg

    Only Dell wireless mouth and keyboard unifying receiver not showing up 20b_thm.jpg

    Only Dell wireless mouth and keyboard unifying receiver not showing up 20d_thm.jpg

    Only Dell wireless mouth and keyboard unifying receiver not showing up 20c_thm.jpg


    Plug it. Forget it. Add to it.

    The Unifying receiver - based on the groundbreaking design of the industry-first Logitech Plug-and-Forget Nano-receiver - is so tiny (it protrudes only 8 mm from the edge of your computer) you can leave it in your laptop when it's time to pack up and go. Whether you're moving around the office, traveling for business, checking e-mail at a local cafe or chatting online with family from the sofa, your favorite peripherals are ready to work whenever, wherever you are.

    The Unifying receiver can control up to six Unifying-compatible Logitech peripherals and set up is fast and easy. For the first device, just plug in the receiver and the mouse or keyboard is recognized in seconds. When you want to add more devices, the Unifying software (available for download here) walks you through a few steps to get your new device up and running.

    Secure Connection

    Both new Unifying-compatible keyboards feature Logitech Advanced 2.4 GHz wireless connectivity, delivering the reliability of a cord plus wireless convenience and freedom. Fast data transmission, virtually no delays or dropouts, and 128-bit AES encryption give you the peace of mind that comes from knowing that your data is safe moving from keyboard to receiver to computer.

    Logitech Wireless Keyboard K350

    Featuring Logitech's distinctive Wave design and Constant Curve layout, the Logitech Wireless Keyboard K350 guides your hands into just the right position and conforms naturally to your fingers. A cushioned palm rest helps position your hands comfortably and properly on the keyboard. Together, they can help you type with ease and confidence, but without forcing you to re-learn typing on an unfamiliar layout. And your keyboard is always ready when you need it - offering up to three years of battery life.

    Logitech Wireless Keyboard K340

    Designed to fit your space and your life, the compact Logitech Wireless Keyboard K340 won't take up a lot of room on your desk and is easy to store or take with you. Yet its full-size layout and number pad put all the keys you need within reach. Your keyboard is always ready when you need it thanks to up to three years of battery life. To give you more comfort, the keyboard's low-profile design helps place your hands and wrists in a more neutral position. Plus, the quiet, responsive keys feel great and barely make a sound.

    Logitech Marathon Mouse M705

    So you can power on - from home to work and on the road - the Logitech Marathon Mouse M705 can go up to three full years between battery changes, using less than half the power of comparable mice (tested against popular battery-powered optical and laser wireless mice commercially available as of March 1, 2009). With hyper-fast scrolling, you'll fly through long documents to find what you need in a flash. Laser tracking ensures smooth, responsive cursor control. And the sculpted, right-hand shape naturally conforms to your hand.

    Logitech Wireless Mouse M505

    The Logitech Wireless Mouse M505 helps you get more done, more comfortably, in more places. With up to 15 months of battery life, you've got the power to stay productive, while laser tracking gives you responsive, precise cursor control on surfaces where optical mice fail. And the ergonomically designed, ambidextrous shape - which includes soft rubber grips - conforms to your hand to be naturally comfortable, yet the mouse is compact enough to take with you.

    Battery life of Logitech keyboards is based on a calculation of an estimated two million keystrokes per year in an office environment; battery life for Logitech mice may vary based on user and computing conditions.

    Pricing and Availability

    Expected to be available in the U.S. and Europe in September, the Logitech Wireless Keyboard K350 and Logitech Wireless Keyboard K340 will have a suggested retail price of $59.99 (U.S.) and $49.99 (U.S.), respectively. With expected availability in Europe in August and in the U.S. in early 2010, the Logitech Marathon Mouse M705 will have a suggested retail price of $69.99 (U.S.). The Logitech Wireless Mouse M505 is expected to be available in the U.S. and Europe in August for a suggested retail price of $49.99 (U.S.). All four products will also be available through Logitech for Business channels.

    Source: Logitech
     
    btarunr, Feb 21, 2020
    #3
  4. Only Dell wireless mouth and keyboard unifying receiver not showing up

    Logitech Unifying Receiver

    Many many Logitech unifying devices in use here, JFYI I have not had that issue, ever. Keyboards, trackballs etc. I have had to relink the odd device once or twice when it just stopped working all together? I just go with the stock Windows 10 installed drivers. If I have issues I only ever install the Unifying software. Usually I only use it to unlink a keyboard from a mouse keyboard combo and link the keyboard to my trackballs Unifying receiver, so I only have to use the one receiver.
     
    alphanumeric, Feb 21, 2020
    #4
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Only Dell wireless mouth and keyboard unifying receiver not showing up

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