Windows 10: Hello, my windows 10 camera is not working. More detail down

Discus and support Hello, my windows 10 camera is not working. More detail down in Windows 10 Drivers and Hardware to solve the problem; so, my mac installed windows and my camera does not work, and i tried to install updates for my camera driver and it doesn't work, i also checked the... Discussion in 'Windows 10 Drivers and Hardware' started by Anonymous404E, Feb 23, 2020.

  1. Hello, my windows 10 camera is not working. More detail down


    so, my mac installed windows and my camera does not work, and i tried to install updates for my camera driver and it doesn't work, i also checked the setting for camera it is opened, how can i fix it?

    :)
     
    Anonymous404E, Feb 23, 2020
    #1

  2. windows hello camera not working

    Hello,

    Since the issue occurs after an update, it is possible that there's an issue with the drivers on your device. For us to effectively assist you, could you tell us what is the make and model of your device?

    Meanwhile, we suggest that you follow the steps provided in this article on how to troubleshoot camera
    problems in Windows 10.

    We're looking forward to your response.
     
    Stephanie Sal, Feb 23, 2020
    #2
  3. Joan Pin Win User
    Camera and Hello feature not working on my Surface Pro 4

    Hi Cheryl,

    One of the possible reasons why you're getting this camera issue is due to an outdated driver. We'd like to ask a few questions for us to better assist you. Please answer the following:

    • Are you getting any specific error code when opening the device camera?
    • When did the issue start?
    • Were there any changes made prior to the issue?
    • Have you checked if the camera is not working on another application like Skype?

    In the meantime, we suggest that you check this link and follow the troubleshooting steps provided
    with fixing the camera issues on Windows 10.

    We'll keep an eye out for your response.
     
    Joan Pin, Feb 23, 2020
    #3
  4. Hello, my windows 10 camera is not working. More detail down

    My hello sign in stopped working.

    Hi,

    This problem that started after installing the last Windows update might be caused by outdated or corrupted device drivers. For us to better assist you, we'll be needing additional information:

    • Are you pertaining on Windows Hello sign-in? If yes, does it mean that the facial recognition is not working?
    • Is there an error message displayed when using Windows Hello?

    Meanwhile, it is better to check the status of Windows Hello sign-in option in your computer. To check the Windows Hello status, follow these steps:

    • Click the Start button and select the Settings
      icon.
    • Choose Accounts from the list.
    • Select Sign-in options in the left pane of the window.
    • Under Windows Hello, kindly check the status of it.

    As an initial troubleshooting step, we suggest keeping the device drivers like camera driver up-to-date. For your reference, check this article on how to
    update drivers in Windows 10.

    We'll keep an eye out for your response.
     
    Gerard Qui, Feb 23, 2020
    #4
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Hello, my windows 10 camera is not working. More detail down

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