Windows 10: Explorer and Windows 10 freeze sometimes opening "save to" in Chrome

Hi,

I have the following issue, which started around 1-2 months ago, maybe a bit less. I am not sure, if it is Chrome related or maybe Windows 10 update, but something changed. I never had this issue before the date of maybe 1-2 months ago.

It randomly happens, with a little bit of "lesser" chance, maybe once every 20-50 save to dialogues, that when I want to save a file, mostly a picture, via "save to" in Chrome, and the "save to" dialogue opens to the default profile/download folder, Chrome freezes, and then more and more elements of Windows 10 itself. I can click on start menu, but then it begins to freeze, too, I cant right click anymore, I cant open task manager (nothing happens), and then entire Windows 10 freezes, and about 2-5 minutes later (seems to be random), Windows 10 restartes Explorer.exe and all is working again, and the "save to" dialog from Chrome which started everything, also opens in that moment.

Windows log says for this:

Problemereignisame: AppHangXProcB1
Anwendungsname: explorer.exe
Anwendungsversion: 10.0.18362.628
Anwendungszeitstempel: c3041aa6
Absturzsignatur: 6194
Absturztyp: 134217746
Auf Anwendungsnamen wird gewartet: chrome.exe
Auf Anwendungsversion wird gewartet: 80.0.3987.116
Betriebsystemversion: 10.0.18363.2.0.0.256.48
Gebietsschema-ID: 1031
Zusätzliche Absturzsignatur 1: 619483b95e16ba821ca03d109199137d
Zusätzliche Absturzsignatur 2: 0a52
Zusätzliche Absturzsignatur 3: 0a52c49a3cf1d15f2f890ca741588417
Zusätzliche Absturzsignatur 4: ba1d
Zusätzliche Absturzsignatur 5: ba1d83c676bd140dd557fa07fc8d44d1
Zusätzliche Absturzsignatur 6: 7c21
Zusätzliche Absturzsignatur 7: 7c2112e8bf40e003081e46dfb4662f3b



I dont seem to have this issue anymore else, just with Chrome and "save to" when wanting to save a file.

I already did a "sfc /scannow" with no errors, I am using default Windows Defender. It is a laptop with a SSD (no SMART errors of course), latest Windows 10 with all latest updates.

:)

 

Windows 10 Tweaks

Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

• Open a new Explorer window.
• Click View in the ribbon.
• Click Options.
• Under General, next to “Open File Explorer to:” choose “This PC.”
• Click OK

credit to Lifehacker.

 

Open/Save As Chrome trouble with windows getting hanged

The problem as i have searched various internet forums is not listed.

Open/Save As problem can be generally solved by replacing the opencl.dll file and indexing properly as suggested by the link : Windows 10 Often Freezes When Saving or Opening Files and your problem solved...

However i am only facing open/save as problem in chrome. I have the latest updated chrome build, and in chrome whenever i try to use open/save as commands, for example in emailing if i use attachment (which is an open command), my window hangs. Once it worked
partially and i had my task manager open, and i saw that adobe reader had exceeded RAM capacity. I was running adobe reader at that time, but on other occasions, i was not, so i think that the problem is not related to it, but something with chrome-windows
interaction on open/save as permissions... please help, and if you do have a solution, kindly email me to *** Email address is removed for privacy ***

Thank you

 

Chrome keeps freezing on Windows 10

Hi Pat,



There may be a few reasons why your Google Chrome keeps on freezing. One reason is the browser that you're using. For us to further isolate your concern, we need you to answer the following:

• Is this happening on other browsers as well (e.g. Internet Explorer and Mozilla Firefox)?
• Does the issue persist only on a specific website or it occurs on all websites?

Let us know if you're still getting the same error after performing our suggested troubleshooting step so we can assist further.