Windows 10: How to check if my computer facial recognition capable ?

Discus and support How to check if my computer facial recognition capable ? in Windows Hello & Lockscreen to solve the problem; Hello everyone I bought a new PC Lenovo Ideacentre A540 and i really want to set facial recognition up , I see the windows hello logo and every... Discussion in 'Windows Hello & Lockscreen' started by A540aio, Feb 25, 2020.

  1. A540AIO
    A540aio Win User

    How to check if my computer facial recognition capable ?


    Hello everyone

    I bought a new PC Lenovo Ideacentre A540 and i really want to set facial recognition up , I see the windows hello logo and every website says that my PC is capable but somehow I get the error that windows hello can't find a compatible camera .

    How can i check if it's possible ?

    Help would be appreciated .

    Thank you .

    :)
     
    A540aio, Feb 25, 2020
    #1
  2. JAY JAP
    Jay Jap Win User

    Facial recognition

    Hello Bill,

    We need to do further investigation on your concern so that we will know why the facial recognition quit working:

    • Have you recently made any changes/updates prior to this issue?
    • Is there an error message when you try to sign using facial recognition?
    • What is the make and model of your computer?

    In the meantime, I would suggest that you perform the troubleshooting steps in this
    article.

    We will wait for your response.

    Regards.
     
    Jay Jap, Feb 25, 2020
    #2
  3. JEFFERSON ORE
    Jefferson Ore Win User
    facial recognition

    Hello,

    Facial Recognition was developed as part of the new security features of Windows 10. We would like to confirm if you are
    trying to turn off the Facial Recognition feature for Windows Hello or for the
    Windows 10 Camera app?

    If you are requesting to turn off the Facial Recognition feature for Windows Hello, you can follow these steps:

    • Go to Settings.
    • Select Accounts.
    • Click Sign-in options.
    • Under Picture password, click Remove.

    However, we have yet to include the option to turn off Facial Recognition feature in Windows 10 Camera app. We suggest that you
    submit a suggestion to our Feedback Hub. Your feedback helps us continually improve your experience with our products. To submit a feedback, follow the instruction below:

    • Open the Windows 10 Camera app.
    • Click the Gear icon located at the upper right corner of the screen.
    • Scroll down, click Send Feedback.

    Let us know if you have other questions.
     
    Jefferson Ore, Feb 25, 2020
    #3
  4. KEM MON
    Kem Mon Win User

    How to check if my computer facial recognition capable ?

    facial recognition

    Hi Dawn,





    Based on the details you have provided, you can follow these steps to set a new scan for facial recognition:




    • On the
      Start
      button, go to
      Settings > Accounts > Sign-in options.

    • Under
      Windows Hello, choose
      camera setup option.

    • Select
      Remove
      to delete or remove the previous facial recognition setup.

    • To setup a new facial recognition setup, go to
      Set Up > Get Started.

    • Follow the instructions to scan your face and click
      Finish.



    Let us know how it goes.



    Regards.
     
    Kem Mon, Feb 25, 2020
    #4
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How to check if my computer facial recognition capable ?

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