Windows 10: unwanted "hidden" user needs deleted - WIN10 on HP Envy laptop

Discus and support unwanted "hidden" user needs deleted - WIN10 on HP Envy laptop in Windows 10 Customization to solve the problem; I had a hard drive replaced on my HP laptop and ever since I have 2 user accounts in my file folders mine and one listed as HP the HP user appears to... Discussion in 'Windows 10 Customization' started by PattyHarrington, Feb 25, 2020.

  1. unwanted "hidden" user needs deleted - WIN10 on HP Envy laptop


    I had a hard drive replaced on my HP laptop and ever since I have 2 user accounts in my file folders mine and one listed as HP the HP user appears to be the default and will no longer allow me to save files to some of my document file folders. When I open the Control panel to Users, the only one that appears is mine with me listed as the administrator, but I clearly get messages that User HP is the administrator while working on Word/Excel etc. Any ideas on where to find HP User and remove it? thanks

    :)
     
    PattyHarrington, Feb 25, 2020
    #1
  2. Chino Win User

    HP Laptops Shipped with Hidden Keylogger

    Michael Myng, more commonly known as ZwClose, was approached by a friend to look into the possibility of controlling the keyboard's backlighting on his HP laptop. Michael was down for the challenge, and his friend sent the Synaptics SynTP.sys file over to him. After analyzing the keyboard driver, he found the sleeping keylogger. The logging function is disabled by default. However, intruders can enable it easily by modifying the registry value through malicious code. Michael reported the issue to HP, and the company released a list of the affected laptop models along with a security patch. The list contains over 400 models from HP's most popular product lines like the EliteBook, ProBook, ZBook, Spectre Pro, ENVY, Pavilion, OMEN - just mention a few. Now that the vulnerability is public, we urge HP laptop owners to install the security patch ASAP. The fix is also available on Windows Update if that's your preferred method.

    unwanted "hidden" user needs deleted - WIN10 on HP Envy laptop AMIuiJrbivZCcN5d_thm.jpg

    unwanted "hidden" user needs deleted - WIN10 on HP Envy laptop WHDM1DCXKVVH6ePu_thm.jpg

    unwanted "hidden" user needs deleted - WIN10 on HP Envy laptop yPUBtijQ5Gthrugg_thm.jpg


    Sources: ZwClose, HP
     
    Chino, Feb 25, 2020
    #2
  3. Yaqub K Win User
    HP Envy Laptop Battery not charging after Windows 10 installation

    Hi,

    Thank you for posting on Microsoft Communities.

    I suggest you to un-install and re-install battery drivers from Device manager and check. Follow the steps:

    • Press Windows Key + X.
    • Click on Device Manager.
    • Expand Batteries and right click on Batteries ACPI and click on Un-install.
    • Restart the computer and check.

    If the issue persist, I suggest you to visit HP Envy website and check whether HP has released any firmware updates for Windows 10. If so, please go ahead and install them and check with the issue.
     
    Yaqub K, Feb 25, 2020
    #3
  4. DaveM121 Win User

    unwanted "hidden" user needs deleted - WIN10 on HP Envy laptop

    HP Envy Laptop -

    Hi OKSunshine

    There is no standard method in WIndows to turn off a touchpad, that varies from laptop to laptop and from model to model

    Try the steps on this thread on the HP forum, and if that does not work for you, then also post this question over on that HP forum, mentioning the exact Model No, (on the bottom casing of the laptop) and they will know best how to disable the touchpad on that
    model . . .

    https://h30434.www3.hp.com/t5/Desktops-Archive-...

    ________________________________________________________

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research
    any product advertised on the site before you decide to download and install it.

    .
     
    DaveM121, Feb 25, 2020
    #4
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unwanted "hidden" user needs deleted - WIN10 on HP Envy laptop

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