Windows 10: Canon Pixma MP240 Scanner not working since latest Windows 10 update

Discus and support Canon Pixma MP240 Scanner not working since latest Windows 10 update in Windows 10 Support to solve the problem; Looking for help for this problem. Haven't used my scanner since the last Win 10 Ver 1909 update on Feb 9 & now when I use it, I get the message... Discussion in 'Windows 10 Support' started by Canonuser999, Feb 26, 2020.

  1. Canon Pixma MP240 Scanner not working since latest Windows 10 update


    Looking for help for this problem. Haven't used my scanner since the last Win 10 Ver 1909 update on Feb 9 & now when I use it, I get the message
    "Cannot communicate with scanner. Cable may be disconnected or scanner may be turned off. Check status. Scanner driver will be closed".
    The printer works as normal. Went to Canon's website and I don't see any new driver downloads available & they say Win 7 driver should work. I uninstalled the printer & reinstalled using original cdrom, rebooted computer & still have the same problem.

    :)
     
    Canonuser999, Feb 26, 2020
    #1
  2. WHS
    whs Win User

    Canon MP240 Scanner No Driver (Unsupported)


    Check whether the Windows 7 driver will work. It might work, but no guarantee. Then see whether it works with Paint.



    Canon Pixma MP240 Scanner not working since latest Windows 10 update [​IMG]
     
  3. Nina_T Win User
    Nina_T, Feb 26, 2020
    #3
  4. dalchina Win User

    Canon Pixma MP240 Scanner not working since latest Windows 10 update

    Canon PIXMA MX472 All-in-One - Scanner did not install

    Hi, this appears to be the genuine Canon driver page

    https://www.usa.canon.com/internet/p...vers_downloads


    Canon Pixma MP240 Scanner not working since latest Windows 10 update [​IMG]


    Note the 'Have a question?' box bottom left. If you are unsure as to which driver is which, that may be an option, or there's the Canon Community:
    Printer - Canon Community
    and this:
    Canon Printer Technical Support | Customer Support Forum

    Do you see a scanner entry in the Device Manager? E.g. here:

    Canon Pixma MP240 Scanner not working since latest Windows 10 update [​IMG]

    (Ignore the fact mine has a yellow triangle - there's no Win 10 driver for it...)

    What O/S did you last have it working with? Have you ever had it working with Win 10?

    There may be something here, but I suspect it's rather trivial:
    Canon : PIXMA Manuals : MX470 series : Problems with Scanning

    Scanning fails with MX472 and Windows 10 - Canon Community
     
    dalchina, Feb 26, 2020
    #4
Thema:

Canon Pixma MP240 Scanner not working since latest Windows 10 update

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