Windows 10: Compromised Microsoft account

I received an email from Microsoft that the account associated my email address *** Email address is removed for privacy *** had been compromised because of password changes etc. Unfortunately since this wasn't my main account I used different variations of my name and Birthday etc so when filling out the info for the account recovery the automated system will not approve me.


What I would normally do with any other provider is just reset the password through the original email address *** Email address is removed for privacy *** or prove I still have control of that email, which I do. But for some reason the account recovery process is assuming that my original email address is compromised and is forcing me to use a secondary email account.


It is just crazy that I am sitting here with full access to the primary email for the account but no processes I can find for account recovery include any correspondence with it.


Can anyone shed any light on how to remedy this? It is an older account but an important one because I think it is the one I used to set up Windows 10 on my laptop and I don't know how much this might compromises any of the info on my laptop.




***Modified title from: Really need advice on uniquely compromised account.***

:)

 

My Microsoft Account is compromised

My Microsoft Account is compromised. Recently I have found out that somebody is trying to access my data. This person created a Microsoft account on another computer and is tracking my moves using browsing history. Please suggest a way to delete all my
accounts and log-ins

 

Microsoft Account compromised

Hello Ade,

Thank you fo rposting your concern in Microsoft Community and welcome to the windows 10 Family.

From the description provided, I understand that the Microsoft Account you are using has been compromised which resulted in several security features barring you from making essential changes (including login).

If you are unable to access your primary account, you can use an alternate account (if you have one) or create a new one at https://signup.live.com

If it still does not help, follow the below steps and check if it helps.

• Sign in to your Microsoft account.
• Do one of the following:

A. If you can still sign in to your Microsoft account, you should change your password immediately. This will prevent anyone who knows your password from accessing the account. On the
Security & privacy page, tap or click Change password and then follow the instructions.

B. If you can't sign in to your account, your password may have been changed. Tap or click
Can't access your account? Select I think someone else is using my Microsoft account, tap or click
Next, and follow the instructions.

You can also go directly to the
Reset your password page, and follow the instructions.

Refer: Get back into your Microsoft account if it's been compromised

Write to us with the updated information for us to be able to assist you further.

Thank You.

 

App store and Microsoft account

Thank you for the advice

I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store