Windows 10: On-Screen-Keyboard missing options

Hello, I got windows 10 Pro on a normal computer and using a screen monitor with touch.

So I tried setting up the on-screen-Keyboard as I knew it from my Panel-PC's setting it up to a different layout but there missing options.


1. - under settings - typing - there is missing the option to set the standard keyboard layout as default on screen keyboard layout. only the option show on-screen keyboard, if not using tablet mode nor a keyboard is not connected.

2. - so my keyboard isnt attached on the bottom as more it is looking like a normal keyboard, which is virtualized.

3. also on the on-screen-keyboard there are missing out this option with are writing in red. for example the picture below.


https://windowsunited.de/wp-content...age-uploads/ulrich-b/2017/08/Tastaturmodi.png


anyone can help me? maybe it is because of windows 10 pro version and not the windows 10 iot version, thats creating the diff here?

:)

 

Touch Keyboard Settings missing

Hi Graham,

• Have you installed all the pending Windows updates? If not I suggest you to check.

Also I suggest you to check whether the devices are governed or configured through group policy as you mentioned multiple devices used in a domain environment such as hospitals.

I suggest you to check whether the Onscreen Keyboard is working or not. Refer to the below steps and check if it helps.

• Press Windows + U and select the On-Screen Keyboard from the Ease of Access
  list. Or click on Ease of Access at bottom right and select
  On-Screen Keyboard from the list.
• Then use you cursor to type the password with On-Screen Keyboard.
• Before clicking the login, press the eye symbol (I.e. Reveal Password) option in the password field, to see the password is correct.

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you.

 

Keyboard shortcut Alt key not working

Hi,



Before we proceed, I need more information to help you better.

• 
  Since when are you facing this issue?
  
• 
  Did you make any software or hardware changes on your computer prior to this issue?
  
  
  

I suggest you to follow the steps below and check if it helps.

Step 1: You may check if the ALT key is functioning correctly in on-screen keyboard. It will help us to verify if there is any issue with the keyboard.

Follow the steps below to open On-screen Keyboard.

• 
  Windows + Q, type OSK (on-screen keyboard)
  
• 
  And check if it works
  

Step 2: Run Hardware and device Troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your devices. Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  

Keep us posted on this issue so that we can assist you better.

 

Issues with the On screen keyboard and mouse pointer.

Hi Robert,

The issues with the mouse may arise due to driver conflicts and the issue related to the On Screen keyboard may be when the settings for the OSK are turned on.

For the On screen keyboard issue, I suggest you to follow the below steps.

• 
  Type Ease of Access on the search bar.
  
• 
  Choose Ease of Access and click on
  Use the Computer without a mouse or keyboard option.
  
• 
  Check if the Type using a pointing device is turned on.
  
• 
  You may uncheck that option if it is turned on.
  

Also try the below steps:

• 
  Press Windows key + R and type
  Services.msc.
  
• 
  Scroll down to find the "Touch Keyboard and Handwriting Panel Service".
  
• 
  Disable the option by right clicking on it.
  

For the Mouse issue:

I suggest you to run the Hardware and Devices troubleshooter.

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Hardware
and Devices.

5. Follow the on-screen instructions to run the troubleshooter.

6. Check if issue persists.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.