Windows 10: Issues with high DPI and iTunes

Hi,

Is there anything I can do to alleviate some of the visual issues I am getting with iTunes and a few other programs like Chrome where text and fonts are appearing blurred, bleached out or only partially visible. The text is unreadable for any one or a combination of these reasons and to make it more odd, in the case of iTunes, not all text appears this way. Some text is legible although not crisp and "normal".

My iTunes is the 64bit version although the 32 bit did the same. It is current and up to date. The 64 bit version lacks the option to Disable display scaling on high DPI settings. I can only make some subtle changes, none of which helped.

Contacting Apple was as productive as you can imagine, given I'm still searching for a solution.

My Windows is 10; version 1903 OS Build 18362.657

:)

 

Disable High DPI Automatic Scaling

Hello,

What we can suggest to resolve the issue with your DPI settings is by following the steps on this
article. Please note that these are only workarounds. DPI Scaling issues can be very tricky as these
can involve multiple PC configuration. You would need to report this on our
Feedback Hub for our Engineers to be notified of the issue as stated on the article.

Update us if there are improvements.

 

Itunes store

Hi,



Thank you for writing to Microsoft Community Forums.



I understand your concern and if you are having the issue on MAC PC then I
would suggest you to post your query in
Apple forums, where you will find experts and support professionals who are well equipped with the knowledge on iTunes Store and artwork to assist you with the appropriate troubleshooting steps.



As an additional information please refer the article from Apple:
Add artwork to content in iTunes on Mac



If you are accessing iTunes store on Windows PC and want the artwork scaling to be 125%, then please perform the below steps and check.

1. Press Windows + I key from the keyboard to launch Windows Settings.
   
2. Click on the System icon.
   
3. Click on Display on the left pane, and click on the
   Custom scaling link under Scale and layout on the right pane.
   
4. Enter a custom scaling size 125% you want and click on
   Apply.
   
5. Click on Sign out now to apply.
   

As an additional information please refer the article:

https://support.microsoft.com/en-au/help/3025083/windows-scaling-issues-for-high-dpi-devices



Aditya Roy

Microsoft Community – Moderator

 

DPI Scaling issue

Hi,

This can be caused by the changes made on your device. We'd like to know some information to help us isolate the cause of the issue and provide a resolution suited to your concern:

• Were there any changes to your device prior to the issue?
• Is it only happening to Spotify or Discord app?
• What are the troubleshooting steps done by the live support?

In the meantime, you can check this article and see if the troubleshooting steps provided will work
to help you resolve the issue.

Looking forward to your response.