Windows 10: Webcam help please

Discus and support Webcam help please in Windows 10 Drivers and Hardware to solve the problem; I have a DELL 'inspiron 24 5475' which has a built in webcam. I am operating windows 10, I am also operating Norton 360. My webcam is not working,... Discussion in 'Windows 10 Drivers and Hardware' started by robpester, Feb 27, 2020.

  1. ROBPESTER
    robpester Win User

    Webcam help please


    I have a DELL 'inspiron 24 5475' which has a built in webcam. I am operating windows 10, I am also operating Norton 360.

    My webcam is not working, and not even listed on the device manager. any suggestions please?

    :)
     
    robpester, Feb 27, 2020
    #1
  2. KRISTOFFER ABS
    Kristoffer Abs Win User

    Webcam not working in Windows 10 Pro on Microsoft camera app and not on Skype

    Hi,

    Since you mentioned that you already reinstalled the driver for your webcam, we suggest that you perform these troubleshooting steps to resolve your concern:


    Get back to us with the results of the suggested troubleshooting steps.
     
    Kristoffer Abs, Feb 27, 2020
    #2
  3. NARESH_K
    Naresh_K Win User
    Webcam not working

    Hi,



    Thank you for writing to Microsoft Community Forums.



    This issue can occur if the camera drivers are not up-to date, your anti-virus may be blocking the camera, or camera app is not installed properly. I would suggest you to follow the troubleshooting steps mentioned in the article:
    Camera does not work in Windows 10. You can also refer to the suggestion on HP article:
    HP PCs - Webcam Troubleshooting (Windows 10, 8).



    If you need any further assistance, please write back with the following information:



    1. What happens when you are trying to access Camera app?
    2. What is the exact error message you are getting?
    3. What is version of Windows 10 that is installed on your device?
    4. Are you using an external webcam? If yes, please help us with the make and model of the webcam.


    Regards,
     
    Naresh_K, Feb 27, 2020
    #3
  4. AILEEN ALF
    Aileen Alf Win User

    Webcam help please

    Webcam had disappeared

    Hi,

    The webcam may have stopped working due to hardware failure, or a loose cable that connects it to the device’s motherboard. We suggest that you try to show hidden devices in
    Device Manager by following these steps:

    • Right-click on the Start menu and select Device Manager.
    • Click on the View tab and select Show hidden devices.

    If you are seeing the webcam drivers, uninstall them. Then restart your device to check if Windows will be able to recognize the webcam and will install the drivers.

    Let us know how it turns out.
     
    Aileen Alf, Feb 27, 2020
    #4
Thema:

Webcam help please

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