Windows 10: Unable to download a game from Microsoft Store

It is Sea of Thieves. The downloading stops in the middle. How to deal with it? Any ideas?

:)

 

Can't download games

Hi Mary,

Thank you for posting in Microsoft Community.

I understand that you are unable to download the game Windows. We will help you.

To assist you better, I suggest you to answer the below questions.

• How are you trying to Download the Games?
• Are you downloading the games from Windows store?
• Are you getting any error messages?

Please post to us with more information to help you better.

 

Unable to download from Windows Store

Hi,

Thank you for posting your query in Microsoft Community.

To assist you better, I would like to ask some questions.

• What is the actual issue you are facing?
• Are you unable to download Apps from Windows Store?

Please provide us a screen shot of the issue if possible.

I suggest you to reset Windows Store by following the steps below and check if it helps.

Press “Windows key + R”, type “WSReset.exe” (without quotes) and press Enter.

Please revert with necessary information and we’ll be glad to assist you.

 

Unable to download games using app store

Hello,

Thank you for posting your query on Microsoft Community.

I would appreciate, if you can provide us the following information to help us understand the issue better?

• Do you get any error message/ error code while downloading the games from Windows Store?

You can check the location mentioned below for the downloaded games:

C:\Users\{User Name}\Downloads

If you do not see this game in downloads, I would suggest you to follow the methods given below and check.

Method 1: Run the SFC.

Follow the below steps:

• Open Command Prompt and select “Run as Administrator”.
• Type “sfc /scannow” without quotes and hit
  Enter.

Now check for the issue. If issue still persists try method 2,



Method 2: Try repairing the store and check if it helps:

1. Press WinKEY + X or put the mouse in the lower left corner

2. Open the Command Prompt (Run as Administrator)

3. Type in WSReset.exe and hit
enter.



If issue didn't get resolve try method 3,

Method 3:

Follow the below steps:

•Open Powershell as administrator

•Run the command

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Keep us posted if you face any issues on windows in future. We will be glad to help you.