Windows 10: windows 10 in my laptop crushed and shutdown suddenly

every time when i starts run my laptop system 10 - 64Bits and works on it i get black screen and shutdown sudenly

and no determined time , some time it's happen after 10 minutes or 5 minues or 30 minutes and so on !


i have dump file.zip and system info links

do you think the causes is incompatible display nividia driver ?

plz help me

Thanks ...

:)

 

Shutdown problem on my Windows 10 laptop.

Hello,

We suggest that you follow the troubleshooting steps below to resolve the issues with the shutdown function of your laptop:

• Type Troubleshooting in the search bar beside the Windows icon.
• Select Troubleshooting from the results.
• Under System and Security, select Fix Problems with Windows Update.
• Choose Troubleshoot as an Administrator.

Let us know if the steps above worked for you.

 

Windows 10 Tweaks

Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

• Open a new Explorer window.
• Click View in the ribbon.
• Click Options.
• Under General, next to “Open File Explorer to:” choose “This PC.”
• Click OK

credit to Lifehacker.

 

candy crush app won't respond

Hi James,

We need to gather more information for us to better understand your concern about, accessing the Candy Crush app. Kindly answer these questions:

• Can you access the Candy Crush app before? If so, when did the issue start?
• Were there any changes made on your computer before encountering the issue?
• Can you please describe to us what is happening when you open the Candy Crush app? Are you encountering an error message when accessing the app?
  
• What is the OS Build of your Windows 10? To determine the build of your Windows 10, follow these steps:
  • Click the Windows logo (Start button).
  • Click the gear icon (Setting).
  • Select System.
  • On the left pane, choose About.
• Can you still access your other applications?

There may be an issue with the files of the Candy Crush app that is why you're having an issue accessing it. In the meantime, we suggest running theWindows
Store apps troubleshooter to see if the troubleshooter will be able to replace the files of the app.

We await for your response.