Windows 10: Microsoft Wordament crashed - lost progress

Microsoft Wordament crashed twice my Windows 10 computer today build 18363 with the Blue Screen of Death not the first time but it has been while. This was the day following a Dell BIOS version update...


After restarting from the crash, I was horrified to discover that my progress for the past 1+ years was seemingly wiped. It was prompting me as if I was a first-time user, and I lost all my level advancements.


I had always played as a guest on my computer since I just didn't consider the need to sync or play with other devices, and I really perhaps stupidly in hindsight assumed my progress couldn't be erased so easily, so I didn't think it mattered to sign on to the cloud.


I'm desparate to know if there is any chance I could restore my guest progress/history? I've spent hours searching online and also trying to find any related folders on my HD without success. I'd be so grateful to have it all back and the chance to save my progress to the cloud as I should've done from the beginning!

:)

 

Wordament

All of my progress on microsoft casual game wordament has disappeared, am not in the mood to redo several years of maps, Anyone have a clue. Thanks

 

wordament

full story , did the last 12 wordament adventure maps, while doing Aprils was asked if I wanted to use existing wordament or new updated one, chose new one , , when ready I carried on and did half of map , today tried several times but no sign of april,s
adventure map , just opened wordament , and there it was , must have been lost in cloud lol . thanks for your reply anyway , all sorted now ,11 pm in uk off to bed

 

Wordament Crosswords

Hi Ann,

The incorrect game configuration setting is one of the possible reasons why you're unable to get the May 2018 Wordament Crosswords on Microsoft Ultimate Word Games. For me to help you with this concern, I need to collect more information. Kindly answer the
questions below:

• Have you made any changes on your computer prior to this concern?
• Have you tried using a different profile to access the game and check if the issue persists?

Meanwhile, I suggest that you run the troubleshooter for Windows apps. This could help remove problems with an app from Microsoft Store. To do this, you may click the link below:

Click here

After running the troubleshooter for Windows apps, you can reset the game from settings. Kindly follow the steps below:

Reset the game from the Settings menu.

1. Click Start and click Settings.
2. Select System.
3. Select Apps and features.
4. Find the game and click Advanced options.
5. Click Reset. You need to restart your computer to let the changes take effect.
   

If the issue persists, you may get with in touch with the Microsoft Casual Games support who handles this concern. You can contact them through the link below:

Click here

Should you need further assistance, feel free to post anytime.