Windows 10: Purchased an upgrade to Windows 10 Pro but is not activating

Discus and support Purchased an upgrade to Windows 10 Pro but is not activating in Windows 10 Updates and Activation to solve the problem; Hello, I upgraded a new computer to Windows 10 Pro from the Microsoft website, but it's not activating. The edition shows "Windows 10 Enterprise"... Discussion in 'Windows 10 Updates and Activation' started by yshareef, Feb 28, 2020.

  1. yshareef Win User

    Purchased an upgrade to Windows 10 Pro but is not activating


    Hello,


    I upgraded a new computer to Windows 10 Pro from the Microsoft website, but it's not activating. The edition shows "Windows 10 Enterprise" and Activation "Windows is not activated" with error message below "Windows reported that no product key was found on your device. Error code: 0XC004F213"


    How can I find the product key. I searched through the support community to find the product key through the Windows Powershell Admin command. I entered that product key under change product key but it did not recognize it.


    Does the purchase of the upgraded Windows 10 Pro not come with a product key?

    :)
     
    yshareef, Feb 28, 2020
    #1

  2. Can't upgrade from Windows 10 Home to Pro

    Hi Bill,

    Thank you for posting your query in Microsoft Community. We apologize for the inconvenience caused and will assist you in the best possible ways.

    I suggest you to download and create an installation media for Windows 10 Pro form the link provided below:

    Download Windows 10

    After the installation media is created, suggest you to upgrade to Windows 10 Pro from the installation media. When the upgrade asks for product key, enter the product key purchased for Windows 10 Pro. If it does not accept, suggest you to skip the activation
    step. After the Operating System is installed, suggest you to activate by phone by following the steps below:

    • Press “Windows key + R” and type “slui 4” and press Enter.
    • Select the Region from the list and click Next.
    • Call the Toll-Free number provided on top and can activate via phone.

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Feb 28, 2020
    #2
  3. sukujgrg Win User
    Windows 10 Pro is not getting activated after re-install. I purchased Windows 10 Pro upgrade through Microsoft Store.

    • Microsoft Tech Support Team tried the Default Pro key. It upgraded to Windows 10 Pro but didn't get activated and then they tried "Repair" and that also didn't work.
    • I performed a clean install with "ei.cfg" like you suggested (mine is OEM). Still not working.
     
    sukujgrg, Feb 28, 2020
    #3
  4. Nordic Win User

    Purchased an upgrade to Windows 10 Pro but is not activating

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Feb 28, 2020
    #4
Thema:

Purchased an upgrade to Windows 10 Pro but is not activating

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