Windows 10: Graphics Driver Problem

Discus and support Graphics Driver Problem in Windows 10 Gaming to solve the problem; Around 1year ago I was playing Prince of persia Forgotten sands It was running smothly but suddenly it stuck I tried several times to close the game... Discussion in 'Windows 10 Gaming' started by kunalGoswami1, Mar 28, 2020.

  1. Graphics Driver Problem


    Around 1year ago I was playing Prince of persia Forgotten sands It was running smothly but suddenly it stuck I tried several times to close the game but it wont close, so i removed my laptop battery and restarted the pc and an error displayed Windows cant start ERROR code "Thread Stuck in Driver" that time i was using windows 8.1 pro i tried to reinstall the windows and tried to reinstall the graphics driver but it came wid the same error. I have installed 32 bit 64 bit both version of windows but it wont help. I upgraded to windows 10 pro but the same error exists i dont know what to do please help me. My Graphics Card is AMD Radeon HD 7670M i tried to install latest divers from AMD wbsite but the problem persists please help me. Thanku

    :)
     
    kunalGoswami1, Mar 28, 2020
    #1

  2. Graphic Card driver problem

    Hi,

    Thank you for your interest in Windows 10.

    Please be informed that Windows 10 drivers are not yet available for your computer model, Dell needs to update them on their website.

    As a workaround I suggest you to follow the methods below and check if it helps.

    Method 1

    I suggest you to try updating the Display Adapter drivers check if it works for you. Follow the steps to update the Display driver:

    • Press Windows Key + X key and click Device Manager.
    • Expand ‘Display Adapters’.
    • Right-click on the Display Adapter listed and click on ‘Update Driver Software’.
    • Select the option to automatically search for the updated driver software.
    • Restart the computer after its updated and verify.
    Method 2: Uninstall and reinstall the Display driver

    I suggest you to try uninstalling the Display Adapter driver and then install the driver from check if it works for you. Follow the steps to uninstall the Display driver:

    • Press Windows Key + X key and click Device Manager.
    • Expand ‘Display Adapters’.
    • Right-click on the Display Adapter listed and click on ‘Uninstall’.
    • Select the option to Delete driver software.
    • Restart the computer after its uninstalled.
    Method 3

    I suggest you to Uninstall and reinstall the Display driver in Compatibility mode and check if it works for you.
    Refer to the steps below:

    Follow the steps to uninstall the Display driver:

    • Press Windows Key + X key and click Device Manager.
    • Expand ‘Display Adapters’.
    • Right-click on the Display Adapter listed and click on ‘Uninstall’.
    • Select the option to Delete driver software.
    • Restart the computer after its uninstalled.
    Now download the drivers the manufacturer website and install it in Windows 8.1 compatibility mode. Follow the steps provided below to install the drivers in compatibility mode:

    • Right-click on the driver and click on ‘properties’.
    • Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for
      “and select Windows 8.1 operating system from the drop down.
    • Click on ‘Apply’ and click ‘OK’ and run the file to install it.
    Reference:

    Support für OptiPlex 780 | Treiber und Downloads | Dell Deutschland

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.
     
    Giridhar J, Mar 28, 2020
    #2
  3. Intel Graphic Driver Update

    Hello,



    Thank you for posting your query in Microsoft Community.



    We do understand your concern and we will be happy to help you regarding this.

    Please answer the below questions:

    • What exactly happens when you launch the game?
    • Do you get any error message?

    I request you to try the following steps:

    Uninstall and Reinstall the Graphics Card Drivers.

    Step 1: Uninstall the Graphics Card
    Drivers


    • Right click on Start menu.

    • Click on “Device Manager” from that list.

    • Search for the Graphics Card
      from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
      from the computer.

    • Follow the on-screen instructions to complete it and then restart the computer if prompted.
    After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

    Step 2: Go to the Computer or Graphics Card
    manufacturer’s website and search for the latest Windows 10 drivers available for the
    Graphics Card model and then install it by following the instructions given in the website.



    I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.



    Thank you.
     
    Amit(Kumar), Mar 28, 2020
    #3
  4. Graphics Driver Problem

    Intel HD Graphics Driver

    Hi Jim,

    Thank you for posting in Microsoft Community.

    This issue might have caused due to the outdated drivers of the Graphics display card.

    Let's try the below steps and check if it helps to resolve the issue.

    I would also suggest you to update graphics drivers.


    • Press Windows key + X and select
      Device Manager.



    • Search for Display Adapters and expand it.

    • Right click on the graphics driver
      and select Update driver software.
    Refer:
    How to update the graphics card drivers


    If that doesn't help uninstall and reinstall latest graphic driver from manufacturer's website.

    Keep us informed if the issue is resolved. We are glad to help you further.
     
    Sachin Venkatesh, Mar 28, 2020
    #4
Thema:

Graphics Driver Problem

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