Windows 10: Built in microphone not working.

Discus and support Built in microphone not working. in Windows 10 Drivers and Hardware to solve the problem; Hi,today I took part in a Pilates class on zoom on my laptop. I could hear the instructor but she couldn't hear me. I have spent quite a considerable... Discussion in 'Windows 10 Drivers and Hardware' started by superga2, Mar 28, 2020.

  1. superga2 Win User

    Built in microphone not working.


    Hi,today I took part in a Pilates class on zoom on my laptop. I could hear the instructor but she couldn't hear me. I have spent quite a considerable amount of time troubleshooting. I have tried microphone,speech,device manager and Cortana troubleshooters. All to no avail. I am out of ideas.

    on control panel>speech>set up microphone>test microphone the line next to the microphone icon is grey so I can't test the microphone.

    My internal speakers haven't worked for a long time so I have external speakers. The problem arose after an update a long time ago. Because today is the first time I have ever used the microphone I don't actually know if it has ever worked.

    Has anyone got any ideas?

    Thanks.

    :)
     
    superga2, Mar 28, 2020
    #1
  2. Arun B J Win User

    Built in microphone not working

    Hi,



    Thank you for posting your query in Microsoft Community.

    I understand your concern and will assist you to resolve this issue.

    I suggest you to follow the steps below and check if it helps

    Method 1: I suggest you to set microphone as default device and check.


    • Right click on the volume icon in the system tray and then click "Recording devices"

    • Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".

    • Right click on Microphone and then click "Enable".

    • Highlight the microphone and then choose "Set as Default Device".

    • Click Apply and OK.


    Step 2: Make sure that the Microphone is not disabled.


    • Make sure that the Microphone is not disabled. Follow the steps given to check that:

    • Right click on the volume icon and select “Recording devices”.

    • Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.

    • Make sure that the Microphone is not disabled.


    And also update the audio drivers from the manufacturer web site and install.

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help
     
    Arun B J, Mar 28, 2020
    #2
  3. Nikhar_K Win User
    Built in Microphone not working

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that after an upgrade of Windows the microphone is not working, we will look in to this for you. However, in order to help you with the appropriate troubleshooting steps, please reply with the following details:



    • What type of upgrade are you referring to, is it a system upgrade or an update?
    • What is the complete model number of the tablet?
    • Which build version of Windows 10 is installed on the computer? To check type:
      winver in the search bar on the Taskbar and hit Enter.


    In the meantime, I suggest you to refer the troubleshooting steps in the article

    Fix microphone problems
    and see if that helps in resolving the issue.



    Please reply with the status of the issue, we will be glad to help you further.



    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Mar 28, 2020
    #3
  4. Built in microphone not working.

    Built in microphone not working

    Hi,



    If the issue still persists, I suggest you to perform the below methods and check if it helps.

    Method 1: Hardware Troubleshooter

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your Microphone. Refer these steps:

    • 1. Press Windows key +X, select Control panel

      2. Change the view by option on the top right to Large icons

      3. Click on troubleshooting and click on the view all option on the left panel

      4. Run the Hardware and devices.
    Check if it helps.



    If the issue persists, I suggest you to download and install the latest audio drivers from the computer manufacturer website and check if it helps.



    I hope the information helps. Please keep us posted on the issue. We will be happy to assist you accordingly.



    Thank you.
     
    Aswin_Anand, Mar 28, 2020
    #4
Thema:

Built in microphone not working.

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