Windows 10: Logitech Keyboard/Mouse will not wake from hibernation

Discus and support Logitech Keyboard/Mouse will not wake from hibernation in Windows 10 Ask Insider to solve the problem; I have a Logitech keyboard and mouse connected to my laptop via the USB receiver. I am able to wake up my computer from sleep using either the mouse or... Discussion in 'Windows 10 Ask Insider' started by /u/rubeo_O, Mar 28, 2020.

  1. Logitech Keyboard/Mouse will not wake from hibernation


    I have a Logitech keyboard and mouse connected to my laptop via the USB receiver. I am able to wake up my computer from sleep using either the mouse or keyboard but not from hibernation. Any help or suggestions. TIA!

    submitted by /u/rubeLogitech Keyboard/Mouse will not wake from hibernation o_O
    [link] [comments]

    :)
     
    /u/rubeo_O, Mar 28, 2020
    #1
  2. noah Win User

    PC wakes from hibernation with mouse and keyboard


    Hi all. I've been struggling for weeks in finding a solution to this very annoying behavior of my new desktop pc running W10 Pro x64. I have successfully activated hibernate mode (S4), yet whenever the PC is hibernated a shake of the mouse or the press of any key on the keyboard just wakes and turns on the PC. Needless to say I do not want this to happen.

    So far I have done many many tries and read all the tutorial on this forum. I can try to do a short summary of what I have learned so far:

    • Hibernate (S4) works as confirmed by the fact that when it's waken up, the PC goes through the POST phase of the boot before loading W10. In addition a powercfg /a gives the following output
    Code:
    Code:
    C:\WINDOWS\system32>powercfg  /a The following sleep states are available on this system:     Standby (S3)     Hibernate     Hybrid Sleep     Fast Startup
    Sleep (S3) works too. Although it seems to have the same effects on the hardware (turns off the CPU fan), the waking up it's much quicker, without POST. In addition, here's the log from Windows event viewer:
    Code:
    Code:
    Log Name:      System Source:        Microsoft-Windows-Kernel-Power Date:          12/12/2015 16:40:19 Event ID:      42 Task Category: (64) Level:         Information Keywords:      (4) User:          N/A Computer:      DESKTOP-9NITH1L Description: The system is entering sleep.  Sleep Reason: Application API

    When waken up from hibernate:

    Code:
    Code:
    Log Name:      System Source:        Microsoft-Windows-Power-Troubleshooter Date:          12/12/2015 16:41:05 Event ID:      1 Task Category: None Level:         Information Keywords:       User:          LOCAL SERVICE Computer:      DESKTOP-9NITH1L Description: The system has returned from a low power state.  Sleep Time: ‎2015‎-‎12‎-‎12T15:40:17.341524200Z Wake Time: ‎2015‎-‎12‎-‎12T15:41:03.370130200Z  Wake Source: Unknown
    When waken up from sleep (S3):
    Code:
    Code:
    Log Name:      System Source:        Microsoft-Windows-Kernel-Power Date:          12/12/2015 14:41:30 Event ID:      131 Task Category: (33) Level:         Information Keywords:      (4) User:          N/A Computer:      DESKTOP-9NITH1L Description: Firmware S3 times. ResumeCount: 2, FullResume: 1181, AverageResume: 1182   Log Name:      System Source:        Microsoft-Windows-Power-Troubleshooter Date:          12/12/2015 14:41:32 Event ID:      1 Task Category: None Level:         Information Keywords:       User:          LOCAL SERVICE Computer:      DESKTOP-9NITH1L Description: The system has returned from a low power state.  Sleep Time: ‎2015‎-‎12‎-‎12T13:25:52.338603100Z Wake Time: ‎2015‎-‎12‎-‎12T13:41:31.138065200Z  Wake Source: Device -USB Root Hub
    • In the UEFI BIOS all the ACPI settings are in order, as shown in this photo. Bios is updated to the latest version.
      View image: WP 20151201 11 43 34 Pro
    • Enabling/Disabling Fast-boot and/or fast start-up changes nothing
    • I tried also a different USB wireless mouse, but no changes. With a PS/2 mouse the PC does not wake up from hibernation.
    • Switching the Logitech Unifying receiver between USB 2 and 3 makes no difference.
    • The same mouse and keyboard do not turn on the PC after a complete shut down.

    Any suggestion is welcome, if you need more information please ask. Thank you all
     
  3. Keyboard/mouse now wakes my computer from hibernate

    Correct me if I'm wrong, but my understanding of hibernation was that it can only be turned back on by pressing the power button and couldn't be woken up by mouse/keyboard. My old computer and my laptop acts this way. I've just built a new computer and
    noticed that it wakes from hibernation from both the keyboard and mouse. Is this a new feature? If so, is there a way to undo this?

    I thought perhaps the issue was with hybrid sleep being selected, but I turned it off and it still wakes from hibernation so that wasn't it. USB selective suspending is also enabled so when it's in hibernation, it should be suspending my keyboard/mouse
    but apparently it's still monitoring those signals.

    I don't want to un-check "allow this device to wake the computer" because I still want to be able to wake my computer from sleep using my mouse/keyboard. But when I'm in hibernation, I want it to act like it's off and ignore mouse/keyboard inputs. There
    should be a way to do this, right? This was how my old computer acted so I would hope so...
     
    dfvx990mq321pl, Mar 28, 2020
    #3
  4. yakideo Win User

    Logitech Keyboard/Mouse will not wake from hibernation

    S4 (hibernation) USB/network wake up

    Hi,

    I have this annoying problem. When my computer enters the S4 powerstate (hibernation) I can wake it up by just clicking with the mouse. Even when EuP is enabled the mouse can still wake up the computer. After a night of sleep I find the computer powered on. So not only can the mouse wake up the system, it also seems that network traffic can too.

    I thought that hibernation was like power off but with the option to save the RAM to disk. At least before I always need to push the power button to boot after hibernation.

    Any suggestions?

    Asus P7P55D-E
    Windows 7
     
    yakideo, Mar 28, 2020
    #4
Thema:

Logitech Keyboard/Mouse will not wake from hibernation

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