Windows 10: Smartcard reader doesn't work in Win10 Pro

Discus and support Smartcard reader doesn't work in Win10 Pro in Windows 10 Drivers and Hardware to solve the problem; Hello there! I have laptops, in which smartcard reader doesn't work in Win10 Pro. One is brand new HP Dragonfly, USB-reader SCM+HP Keyboard intgrated... Discussion in 'Windows 10 Drivers and Hardware' started by Michael Wangel, Mar 30, 2020.

  1. Smartcard reader doesn't work in Win10 Pro


    Hello there!


    I have laptops, in which smartcard reader doesn't work in Win10 Pro. One is brand new HP Dragonfly, USB-reader SCM+HP Keyboard intgrated sc-reader, one is Lenovo T460, which has internal Alcor-reader. All these have latest drivers and Win10 is also updated, etc. Card reader is used for health care identification and needs other programs also from authorities to work. These versions are same than in our other computer mini-midi-desktops and these work fine.


    Card readers in all these identifies smart card, but says "Unrecoverable error" in taskbar.


    Reader application is made by Fujitsu and works fine in other computers. Below is images of this sorry, in Finnish.


    So, if anyone has clue, how to fix this, I would appreacite, because this prevents us to use these computers in our national healthcare system, which is really needed at the moment.


    Thanks in advance!


    Smartcard reader doesn't work in Win10 Pro b321a22e-cd35-4532-ab1e-308c06195169?upload=true.jpg

    Smartcard reader doesn't work in Win10 Pro 2bd9fcf1-82a8-4970-96ce-8470474491b4?upload=true.jpg

    :)
     
    Michael Wangel, Mar 30, 2020
    #1

  2. Smartcard reader issue with keyboard Dell KB813t

    During the inserting smartcard into the smartcard reader - keyboard and smartcard reader crash not responding in windows 10 (versions 1803, 1809, probably all), but it is not happening on Windows 7 at all with the same set of drivers for both devices. I
    have tried latest keyboard DELL drivers, tried swap test with different smartcard versions and nothing works. However older model of the Dell keyboard SK-3205 does work.

    Errors that are coming up in windows logs:

    - ID 610: Smrtcard reader "Dell smartcard Reade Keyboard 0" reject IOCTL TRANSMIT: The request could not be performed because of an I/O device error. If this error persists, your smartcard or reader may not be functioning correctly.

    - Also there are most common errors with ID: 615, 616, 621 available on: Smart Card Events (Windows 10) - Microsoft 365 Security

    I have a very difficult combination to pin point the fault:

    - Because the old keyboard is working fine on Win10(same drivers) I would say its the keyboard... but:

    All above errors showing up on windows 7 (mostly ID 610) and it never cause the keyboard KB813t to crash? only in win10 environment.

    Current fix is to re-plug the keyboard or restarting smartcard service fix the issue.

    Can you advise?
     
    Przemo_000, Mar 30, 2020
    #2
  3. BetoLP Win User
    Windows doesn`t start. Authomatic repair doesn`t work.

    Thanks again!!

    I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

    I`ll do it and I`ll be updating this thread when I have the report.

    - - - Updated - - -

    I ran SeaTools. These are the results:

    Smartcard reader doesn't work in Win10 Pro [​IMG]


    Does it mean my HDD is useless?
     
    BetoLP, Mar 30, 2020
    #3
  4. Thanatica Win User

    Smartcard reader doesn't work in Win10 Pro

    Smartcard login

    My new laptop, a Thinkpad T480s has a smartcard reader and is shipped with Window 10 Pro. How can I use the smartcard reader to log into Windows using a smartcard?

    I'm not really interested in all kinds of technical stuff about smartcards, I'm just a home user and I have a smartcard reader and several smartcards that might be usable. Simple as that. I don't need filesystem encryption for now either.

    I see it as just logging in with an alternative input - not unlike fingerprint login really.

    But instead of fingerprint, I want to use smartcard.

    How to do it?
     
    Thanatica, Mar 30, 2020
    #4
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Smartcard reader doesn't work in Win10 Pro

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