Windows 10: There's been a new user account added onto my computer that's not mine called "Jesus"

Hey everyone!


My computer is a hp spectre x360 convertible 13-aw0xxx, running windows 10 x64.

This morning I noticed that there was a new user account on my computer, called "Jesus." I went through and deleted the account via the control panel, but when I went through C:/users to double-check, the file "Jesus" was still there. Attempted to delete it, but it wouldn't allow me. I went into the file's properties, but everything came back as 0 bytes. Downloaded Malwarebytes and it was able to quarantine it. From there, I deleted the file - turns out there was over 200,000 files within "Jesus." Tried to install Total AV my main antivirus protection software but it won't allow for me to run it.


Does anyone have any idea what this is?

:)

 

Windows 10 New User Accounts

• Which is the new user account type you have created and facing these issue?

Built in Administrator account

Local Account

MS Account

2. Have you made any changes on these accounts after creating them?

Not initially. Tried rebooting, removing and readding after a reboot. Tried adding via CLI and GUI interfaces

After that I tried one of the suggestions and tried coping a good account over the newly created account. That did not work

3. Does this issue persists on any specific user account?

No it persists on all newly created accounts do not work

4. What are the troubleshooting steps you have created in resolving the issue?

Just the ones mentioned in Step 2

5. Do let us know if you have any user account with no issues on your computer?

only the initial account that was created when I upgraded to windows 10

 

Adding a new user

Hi Alex,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I will definitely assist you.

Let’s try simple steps and check if it helps. Follow the below steps.

• 
  Type settings on the Windows search bar and select
  Settings.
  
• 
  Click on Accounts, and click on
  Family & other users on the left pane.
  
• 
  Now you can add new user account.
  

Also visit the below link on how to create new user account. (Steps applies to Windows 10).

http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-8

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.

 

windows 10 - Microsoft Store & Adding new user

Hi,

Creating or adding new user account is one possible troubleshooting step that you can perform whenever you are encountering problems with Windows Store. Through this, we can identify if there are corrupted files in the current user that causes problem with
Windows Store. If you are having problem adding account through Account settings, let us try these steps instead:

• Open Command Prompt (Admin).
• Type this net localgroup administrator test /add and hit
  Enter.

Keep us posted.