Windows 10: My outlook is not working - says I don't have an internet connection when I do

I can't get into my hotmail account via the app, as I keep getting a message saying I am not connected to the internet, when in fact I am. Help! It won't fix my account, so my mail is not coming in. The comcast and Gmail are working fine, it's just the hotmail account that is not working.

:)

 

Network Settings says No Internet Connection, But...


I've tried unselecting the option but I didn't fix the issue - nor could I see why it would.

The following things connect to the internet fine:

• Microsoft Edge (new IE)
• Chrome
• Skype
• Steam's browser and Steam multiplayer games
• League of Legends launcher, patcher, PVP.net and game client
• Battle.net
• Pretty much everything

What doesn't work:

• Network Center (says I'm not connected)
• Windows Live Mail (logging in)
• Outlook (logging in)
• Notepad 8 (logging in)
• User Accounts (logging in)

The issue seems to affect any Microsoft product that tries to connect to Live.

 

stuff that don`t work

I also tryed safe mode, it still didn`t work on it. and Glucofacts Deluxe STILL does not work, so... you say that you don`t know how it started working on win 10 for you?

 

Cant get Cortana to work, says it's not connected to the internet.

Hello ,

Your question on Microsoft Community has received a reply from Joy Kemprai.

Title:
Cant get Cortana To work



Reply

Hi John,

Thank you for posting your query in Microsoft Community.

I understand the issue that you are facing currently, and we in Community will try to resolve your issue the best way we can.

Before I can provide you any assistance, I would like you to answer the question below:

1. Do you that an un-interrupted internet connection?

2. Is your web browser working properly?

I suggest that you perform the steps below and check if the issue persist:

Step 1: Disable Proxy

Sometimes using proxy to connect to the internet may cause issues while connecting to the network.

Follow the steps below to disable proxy:

• Press “Windows Key” + “R”.
• Type “inetcpl.cpl”.
• Go to Connection.
• Click on LAN Settings.
• Check the box which says Automatically detect settings.
• Uncheck the box under Proxy server.

Step 2: Run Internet Troubleshooter.

Though you are able to use internet, there could be some problems or some settings which could have stopped Windows services to connect to the internet.

I suggest you to run the Internet connection troubleshooter to fix such issues, follow the steps below:

• Press Windows key + R
• Type Control
• Click on Troubleshooting
• Click on Connect to the internet
• Click on Next and follow the On-screen instructions.

Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

I have done all the above and have a 50mbps connection. Help. Thank You