Windows 10: Bluetooth stopped working

Discus and support Bluetooth stopped working in Windows 10 Drivers and Hardware to solve the problem; Hello! I have a Bluetooth adapter that stopped working on Windows 10 just recently. I had my phone paired, now it doesn't recognize it, I tried... Discussion in 'Windows 10 Drivers and Hardware' started by bapehn, Apr 1, 2020.

  1. bapehn Win User

    Bluetooth stopped working


    Hello!

    I have a Bluetooth adapter that stopped working on Windows 10 just recently. I had my phone paired, now it doesn't recognize it, I tried removing it and pairing again, won't connect after being prompted to pair, I even did a network reset on my phone. I assumed that it was an adapter issue, so I went ahead and purchased a new dongle a couple of weeks ago, same results.
    I already uninstalled and reinstalled the drivers, I have connected the dongle on every single USB port available 2.0 and 3.0, no go.

    I tried to pair some Bluetooth speakers with my PC, doesn't work at all either, but it works great with my phone.

    I have tried almost every single basic and advanced troubleshooting that can be followed, none have worked so far. I'm pretty sure this issue comes from Windows because all my devices sync and paired with each other just fine except with my PC.


    I have to mention that the dongle is recognized by Windows, it shows on the Device Manager, I can turn it on and off on settings, it discovers the Bluetooth devices around just great, the funny thing is that, when I send a file to my phone from my PC, it works perfectly, how?


    Any help or explanation would be appreciated, because I'm going nuts with this.


    Thanks!



    Windows 10 - 1909 Build 18363.752

    :)
     
    bapehn, Apr 1, 2020
    #1

  2. Bluetooth speaker doesn't work

    Hi,

    It's really odd that your Bluetooth speaker stopped working with your computer, while it works fine with your other devices. We suggest that you remove your device from the paired list on your computer, and pair it again. You may also check this
    article to learn how to Fix Bluetooth problems in Windows 10. You'll find the troubleshooting
    steps for your concern on the list of questions in the article.

    We're looking forward to your feedback.
     
    Carlos Tin, Apr 1, 2020
    #2
  3. Mala_S Win User
    Bluetooth not working

    Hi,

    I would suggest you to follow the below steps.

    Method 1:

    • Use Windows shortcut keys Win + R to open the Run.
    • Type services.msc and press the Enter.
    • Double-click the Bluetooth Support service.
    • Click the Start button if it is stopped
    • Select the Automatic from the Startup type list.
    • Go to the Log On tab.
    • Tick the Local System account.
    • Click OK.
    • Reboot the computer.

    Method 2:

    • Open Device Manager.
    • When Device Manager opens, locate your Bluetooth keyboard and double-click it.
    • When Properties window opens, navigate to Power Management and uncheck Allow the computer to turn off this device to save power.
    • Now click on OK to save changes.


    Hope it helps.

    Mala.S

    Microsoft Community – Moderator
     
    Mala_S, Apr 1, 2020
    #3
  4. nick255 Win User

    Bluetooth stopped working

    Can't get Bluetooth working...

    If your sure that its recognised properly then have a look on this links page http://www.holtmann.org/linux/bluetooth/

    The only thing i can think of to fix if it isnt recognised by linux is the following:

    Firstly you have to find out what chipset your bluetooth dongle uses.
    Secondly i think your going to have to basically compile your own kernel and include the module for the chipset that your bluetooth dongle uses.
    Thirdly depending on if you add it to the kernel or as like built in you will have to add the name of the module to a config file which is used when you boot linux.

    If the kernel doesnt have support for your bluetooth dongle then you can either try and find a different copy of the kernel which does or try and find the driver for it.

    To recompile your own kernel however requires a whole guide itself , plus different linux distro's will have different kernels with different options and slightly different config files.

    Only thing i can suggest is going to www.gentoo.org and reading through their handbook, its basically step by step setting up linux manually, in the handbook there is a page or two on recompiling your kernel for your particular configuration.
     
    nick255, Apr 1, 2020
    #4
Thema:

Bluetooth stopped working

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