Windows 10: Problem When Connecting Xbox One Controller to Windows 10 PC

I keep getting "We didn't get any response from the device. Try connecting again." when trying to connect my Xbox One Wireless Controller. It shows up but after a while it says that. I am doing the connection right though.

:)

 

Can’t connect Xbox one controller to pc

Hello SubieTY,

Thank you for writing to Microsoft Community Forums.

Initially, we need to pair the device to show up in the list while connected through Bluetooth. Check with the below mentioned steps and see if it works.

• I would suggest you to check with the troubleshooting steps mentioned in the article on -
  
  Connect and troubleshoot Bluetooth on your Xbox One Wireless Controller.
  
  
  
  
• You may also follow the steps from the below article to connect a controller to a Windows 10 PC -
  
  How to connect an Xbox One Wireless Controller to a Windows PC.
  

Hope it helps.

Mala S

Microsoft Community - Moderator

 

Xbox Controller in Windows

Hey there Tomas

Thanks for reaching out!



I suggest that you try updating
your Xbox One controller. To do this, kindly follow the steps provided on the links below:

• How
  to update your Xbox One Controller on Windows 10
  
• Connect
  and troubleshoot Bluetooth on your Xbox One Wireless Controller
  
• Troubleshoot
  update issues with your Xbox One Controller
  

If the issue persists, I strongly
recommend contacting our Xbox Customer Support
for further troubleshooting steps.



Kindly update us with the results.

 

Unable to Connect XBOX controller on Windows PC

Hi,



Thank you for writing to Microsoft Community Forums.



I understand the inconvenience you are facing in connecting your XBOX controller on Windows PC.



Provide us additional information to assist you better with this issue:

1. Which version of Windows is running on your device?
   
2. What is the make and model of the computer?
   
3. Which security software is installed on your device?
   

Please refer the section Bluetooth from the article
How to connect an XBOX One Wireless Controller to a Windows PC
on how to pair your controller to your PC using Bluetooth.



As you have already tried updating and reinstalling the drivers it is required to update your XBOX one controller to fix the issue.



Refer the article on How to update your XBOX One Controller on Windows
10 and also Xbox 360 Wireless Controller disconnects
or can’t connect to fix the issue.



You may also refer the article Fix Bluetooth problems in Windows 10
for more troubleshooting steps.





Hope it helps. Get back to us for further assistance on this issue. We will be happy to help you.





Muralidhar

Microsoft Community Moderator