Windows 10: Keyboard does not work after entering sleep mode. Was Working until a microsoft update...

Discus and support Keyboard does not work after entering sleep mode. Was Working until a microsoft update... in Windows 10 Performance & Maintenance to solve the problem; Hello everyone. I have a problem that I can't seem to fix. This happened when I was attempting to install a new monitor. I clumsily hit the cmos... Discussion in 'Windows 10 Performance & Maintenance' started by RicardoDe Los Santos, Apr 1, 2020.

  1. Keyboard does not work after entering sleep mode. Was Working until a microsoft update...


    Hello everyone. I have a problem that I can't seem to fix.


    This happened when I was attempting to install a new monitor. I clumsily hit the cmos button on the back of my desktop. Had to reinstall windows

    through a USB. My keyboard wasn't working afterwards however I was able to fix the issue by going to device manager, uninstalling the driver then clicking the allow this device to wake the computer checkbox. This was a few days ago. I had no issues until I received a microsoft update last night. When I woke up I found my keyboard unable to wake from sleep. Only able to access my computer after rebooting.


    Things I've done to troubleshoot:


    1. Went to device manager and uninstalled the driver to my keyboard. No luck

    2. Disable USB selective suspend setting under power options.

    3. enter my bios and allow usb to wake up the system.

    4. update usb driver's for my motherboard. : MSI Z270 Gaming M7

    5. My keyboard is connected to the usb port therefore I also went to device manager and uninstalled the drivers for the usb.

    This works temporarily but then it reverts back to not being able to wake after sleep mode is enabled. : ASMedia USB Root Hub

    5a. I attempted to select allow this device to wake the computer for my usb's but it's grayed out.

    6. I also attempted to enable my devices by using the command "powercfg -deviceenablewake" but it says I don't have the permission to enable the device. I run command prompt in admin mode


    I'm at a loss of what to do next. I'm sure it's going to be a simple answer but right now I'm scatterbrained.

    :)
     
    RicardoDe Los Santos, Apr 1, 2020
    #1

  2. sleep mode not working

    Hi Ishmayel,

    One of the possible causes why sleep mode is not working is due to a driver conflict. To rectify this issue, we suggest that you follow the troubleshooting steps on this

    link
    .

    We would appreciate it if you could get back to us and give us an update with the result.
     
    Marilou Ser, Apr 1, 2020
    #2
  3. Laptop keyboard not working sleep mode to work

    I have asus K555UB and the problem my keyboard won't work properly when Windows booted up. It works on BIOS & Recovery mode (some keys already dead)

    But when the Windows 10 booted up it needs to enter sleep mode and wakeup and press some keys in order to work the keyboard.

    I already contacted Asus I followed already all the guides. I reinstall drivers also the ATK and nothing happens.
     
    Den KarlFlores, Apr 1, 2020
    #3
  4. Keyboard does not work after entering sleep mode. Was Working until a microsoft update...

    sleep mode and power options not working on Windows 10

    Hi,

    Thank you for contacting Microsoft Forums.

    For issues with sleep mode and power options follow the steps provided below.

    Run the Power troubleshooter and check.

    Follow the steps to run the troubleshooter:

    • Open Control Panel.
    • Type Troubleshooting in search and click
      Troubleshooting.
    • Now type Power in the search option.
    • Click on Power troubleshooter to run.

    I would suggest you to try updating the Display driver and check if the issue persists. If you already have all the latest drivers from Windows updates, then I would suggest you to visit the computer manufacturer's website, download and install the latest
    drivers in compatibility mode and check.

    Hope this helps.
     
    Anish A Kumar, Apr 1, 2020
    #4
Thema:

Keyboard does not work after entering sleep mode. Was Working until a microsoft update...

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