Windows 10: I cannot get my scanner to connect to my PC. Any help.

Discus and support I cannot get my scanner to connect to my PC. Any help. in Windows 10 Drivers and Hardware to solve the problem; Cannot get my scanner to connect to my computer. Any help.... Discussion in 'Windows 10 Drivers and Hardware' started by GwendolynParker1, Apr 1, 2020.

  1. I cannot get my scanner to connect to my PC. Any help.


    Cannot get my scanner to connect to my computer. Any help.

    :)
     
    GwendolynParker1, Apr 1, 2020
    #1

  2. help to remote connect

    not sure how to use both programs u 2 suggested, i need more helpful steps thanks
     
    Corduroy_Jr, Apr 1, 2020
    #2
  3. ARichard Win User
    Epson 1200 scanner now working! Very pleased.


    Worked perfectly,
    • Installed 2400 series driver (when it asked what model I had I also picked, 1270 and 4180 since these had the Slide scanner interface I thought it might add a few extra drivers)
    • Restarted PC
    • Needed to use Device manager 'Updated driver'
    • Assign 2400 driver. (See attached image)
    • Be sure scanner is powered on so it appears in device manager.

    Tested the Slide scanner attachment, I used PRO mode and it was discovered.
    I had to use the plastic blackout slide holder (for masking the slide) to find the slide though.

    I cannot get my scanner to connect to my PC. Any help. [​IMG]

    Hope this helps others, Thanks again for the step by step! I cannot get my scanner to connect to my PC. Any help. :)
     
    ARichard, Apr 1, 2020
    #3
  4. I cannot get my scanner to connect to my PC. Any help.

    Scanner

    Hi JSmith,

    Your scanner should be installed first in order for your computer to recognize it. Since you're using a printer/scanner in one, you need to add or install the device as a printer and as a scanner. Make sure that the printer is properly connected to your
    computer and is turned on when you try to install it. Follow these steps:

    • Click Start > Settings > Devices.
    • Under Add printers & scanners, click the + sign and select
      Add device.

    Once added, try checking if you're able to scan. If your computer still doesn't detect the scanner, then we suggest that you get in touch with HP Support for further assistance.

    Feel free to let us know if you need more information.

    Regards.
     
    Vanessa Yar, Apr 1, 2020
    #4
Thema:

I cannot get my scanner to connect to my PC. Any help.

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