Windows 10: Sleep Option

I recently downloaded Windows 10 on four HP Probook 650 G2. Only one laptop gives me the option to use the sleep option. In the Power and Sleep option only screen adjustments can be made. The working laptop has both sleep and screen. Also under Define Power Buttons and Turn on Password Protection screen their is no sleep option under the power, sleep, and lid closing. The main problem I am having is the computer goes to sleep and will not wake up. I have tried enabling the sleep option under file format but there is no selection to be made on the other three

:)

 

Sleep option

Hi Remon,

I tried what you suggested, but I did not see a sleep option listed in the settings for the power options. There was a "hibernate" option, but I don't think that is the same as the sleep option which I had prior to the last update. Also, since the update,
my graphics, images, and fonts are slightly distorted.

Thanks,

John

 

Sleep option

Hi John,

The issue might be due to a disabled sleep to show in Power menu
option in Control Panel.

We would like to ask for some information:

• Did you get any error messages?
• Can you provide us with a screenshot?

In the meantime, please check if the sleep to show in Power menu
option in Control Panel is enabled using the steps below:

• Type Control Panel on the search box and press Enter.
• Select System and Security, then Power Options.
• Click on Choose what the power buttons do.
• Put a check-mark on the Sleep-Show in Power menu box.

We will wait for your response.

 

No sleep option

Hi Ashwin,

I suggest you to check if you can get the sleep option in other accounts if you have to test the issue.

If the option is not available in all accounts, you may run the Deployment Image Servicing and Management (DISM) tool which fixes the Windows corruption error if there are any. Follow the steps:

• • 
    Press Windows+X.
    
  • 
    Click on Command Prompt (Admin).
    
  • 
    Type the command DISM.exe /Online /Cleanup-image /Restorehealth
    and hit Enter.
    

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

You can follow the steps in the following article:

System file check (SFC) Scan and Repair System Files & DISM to fix things SFC cannot

Please update us with the status. We will be glad to assist you.