Windows 10: FaceTime HD Built in Camera on MacBook 16"not Working in Windows 10

Morning All


I run the following:


1 MacBook Pro 16" x 2019 x 1TB SSD

2 OSX Catalina 10.15.4

3 Parallels 15.1.3

4 Windows 10 - updated


I have to note as a start that everything worked 100% 3 days ago on my previous MacBook 15" x 2015/16.

EVERYTHING


I migrated to the new laptop and found that the built in camera and microphones does not work with teams on Windows.

I thought this to be a Teams issue and removed teams on Windows and installed on Mac OSX - 100% working.


I then started checking other apps on Windows and found that the entire range of Apps on Windows 10 OS that uses the camera has the same problem.


The camera screen appears - the green light goes on - but the green remains black - even in the Camera App.


I have removed Teams - cleared caches - reinstalled - removed again - no joy.

Removed and re-insralled the devices from device manager and updated drivers - no joy.

Removed the Camera App & Reinstalled - no joy.

Meticulously checked all permissions - reset - and rechecked - no joy


It is as if Windows 10 does not have the correct driver for the Camera and Microphone.


Please assist.


Shaun Nell - South Africa

:)

 

Windows 10 drivers for Macbook's FaceTime HD Camera won't allow anything other than 720p

I'm not sure if I should be asking this here or over in Ask Different, but given that Windows 10 is the OS I'm working in, here's where I am...

I have a 2017 MacBook Pro running Windows 10 Pro via BootCamp. The laptop has a 720p camera called "FaceTime HD Camera" which works fine with the Windows 10 Camera app. It works fine with most webcam enabled sites in Chrome, FireFox and Edge, it works fine with ManyCam. But it only works when set to 720p.

If I change the resolution to 640x480, 640x320 or lower, the image just goes black, or in Windows 10 Camera App's case - it also shows a 0x8... error code.

I discovered this because I have to use Adobe Connect for a Uni assignment and I cannot get the camera working in that at all. Apparently that application supports up to 640x480@20FPS and whilst it detects the FaceTime HD Camera, there is no image when you start the webcam.

Using ManyCam, if you change the video format from 720p to 480p or lower, the camera stops working, change it back and it works fine.

Use a different webcam (eg. Logitech C920 Pro) in 480p or lower with any of the applications or websites and the image is fine.

So whilst using an external camera is a workaround, it would be great to actually have a fix for the issue.

Any ideas?

 

[Bootcamp] Windows Hello does not recognise Facetime camera.

As the title of this post says. I am running Windows 10 on MacBook Air 2015.

Trying to configure Windows Hello facial recognition and it gives following error: "We couldn't find a camera compatible with Windows Hello Face". The set-up option is greyed out as well.





I have checked in Device Manager and the Facetime HD camera is listed there.





I have also gone through the below folders and followed the process as list elsewhere on the forums:

C:\Windows\System32\WinBioDatabase -Backed up the existing file and generated a new one.

C:\Windows\System32\WinBioPlugIns\FaceDriver - Manually installed the .inf file.

Any help would be appreciated.

 

built in camera not working since window 10 upgrade

Hello Marsha,

To troubleshoot your concern with your built-in camera, you may refer to the steps provided on the links below:

• Windows can't find or start the camera
• Fix a missing Camera Roll in Windows 10

Let us know the result.

Regards.