Windows 10: My right-click and command prompt admin have problems

Hello,


My Windows 10 is the 1909 version updated on 01/13/2020. However, after updating the new version, I cannot use the right-click and the command prompt as the administrator anymore. When I click right-click on the file, the mouse changes to a blue circle, the Windows Explorer is not responding, and then it resets the explorer attached the problem details. I have searched for solutions, and many people use the command prompt admin to fix it, but I when I click on the Command Prompt Admin, nothing happens.


Please help me to fix those things, I feel very disappointed when my laptop does not work well as usual.


Thank you.




:)

 

Command prompt with admin rights

Go Settings, Personalization, Taskbar, turnoff Replace Command Prompt with Windows PowerShell.......

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i am locked out of windows by Bitlocker. I never installed Bitlocker so how it ended up on the PC I dont know but as a result, i do not have the key. I know how to look up the key if I run command prompt as admin. I can of course get to command prompt
via troubleshoot. So my questions is, FROM command prompt, is there a way i can give myself administrators privileges ? I know the admin password and so could provide if prompted. If that is not possible, I am open to any other suggestions before i do the
factory reset.