Windows 10: Windows Hello - does not work with Logitech C930e

Discus and support Windows Hello - does not work with Logitech C930e in Windows Hello & Lockscreen to solve the problem; When I go into Hello settings, I see an error message "We couldn't find a camera compatible with Windows Hello Face." My camera is a new Logitech... Discussion in 'Windows Hello & Lockscreen' started by TomHolt4, Apr 2, 2020.

  1. TOMHOLT4
    TomHolt4 Win User

    Windows Hello - does not work with Logitech C930e


    When I go into Hello settings, I see an error message "We couldn't find a camera compatible with Windows Hello Face."


    My camera is a new Logitech C930e.


    Is there a driver I need to get from Microsoft? HELP!


    Searching for info, I see a lot of other people with similar issues with different external webcams. All the settings menu does is dump me into a sea of MS Support postings but not relevant info.

    :)
     
    TomHolt4, Apr 2, 2020
    #1
  2. STEVEMACDONALD2
    SteveMacdonald2 Win User

    Logitech c930e audio

    Following June Windows 10 update the audio function on my Logitech c930e webcam doesn't function. Tested webcam on other computer running Windows 7 OS - it functions just fine. Was working fine prior to Windows 10 update (on Windows 10) - why not now?
     
    SteveMacdonald2, Apr 2, 2020
    #2
  3. E 222
    E 222 Win User
    Windows 10 Does Not Recognize a Logitech C930e Webcam

    Windows 10 does not recognize a Logitech C930e webcam. It does not appear as a device in Device Manager or Devices and Printers.
     
    E 222, Apr 2, 2020
    #3
  4. AK_482
    AK_482 Win User

    Windows Hello - does not work with Logitech C930e

    Logitech Webcam C930e

    After the Anniversary Update, my Logitech Webcam C930e seems to freeze while I video chat. I never had this issue before. I'm assuming it is the update because I really did not have any issue with my webcam prior to previous versions. How to fix this?
     
    AK_482, Apr 2, 2020
    #4
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Windows Hello - does not work with Logitech C930e

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