Windows 10: New Product Key not working

I just bought a product key from the Microsoft store. They sent me a product key. When I entered to key to activate Windows 10 I wouldn't work. Any ideas? This is a new build computer. My son put a copy of Windows 10 on it but I had to buy a product key. So am I just out $140 to Microsoft?

:)

 

New DELL laptop- Windows Product Key

Hi and thanks DaveM121 for the prompt reply.

I followed the instructions supplied by the DELL email but in the end Windows would not automatically activate. I just found an answer by following this below google result instructions:

Find Windows 10 Product Key on a New Computer

1. Press Windows key + X.
2. Click Command Prompt (Admin)
3. At the command prompt, type: wmic path SoftwareLicensingService get OA3xOriginalProductKey. This will reveal the product key. Volume License Product Key Activation.

I copied the key and entered it into the option to change product key (not that one was entered as it said it was inactive in red text). FWIW, I never got a product key in any form suggested by the problem solving suggestions
wormhole link I found in Settings. Apologies if this is a basic newbie issue. It has been doing my head in for the last couple of hours.

Anyway, greatly appreciate your time. Thanks again DaveM121.

 

Convert a Windows 8pro product key to a Windows 10pro produkt key

Hi Andre,

Thank you for contacting Microsoft community.

I suggest you to Uninstall the license using the following steps.

• Press Windows key + X
• Click Command Prompt (Admin)
• At the command prompt, type: slmgr.vbs -upk
• Press Enter, this will uninstall the product key from the computer.

Further on, install Windows 8.1 activate the copy with the product key on the new machine. Then again upgrade the same to Windows 10 using Window Update or Media Creation Tool.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

product key

Hi,

Thank you for posting your query in Microsoft Community.

Please follow the below steps to resolve this issue:

Steps:

• Press and hold Windows key + R.
• Type ‘slui 3’.
• Enter your old product key and try to change product key
• Use the new product and check if you are able to activate.

For more information please follow the link given below, this information is provided by Andre Da Costa.

http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_install/how-to-activate-and-resolve-common-product-key/33f31475-93b3-4d1c-812f-4b21fbd807a7

Please get back to us if you are still facing this problem.

Hope the information helps to fix the issue, if you have any further queries, feel free to post. We are here to assist you.

Regards,

Guru Kiran