Windows 10: [Solved] Windows update causes video card driver problem directx3d not working properly

Discus and support [Solved] Windows update causes video card driver problem directx3d not working properly in Windows 10 Installation and Upgrade to solve the problem; SOLVE. Deleted Duet Display.... Discussion in 'Windows 10 Installation and Upgrade' started by DongxuHuang, Apr 2, 2020.

  1. [Solved] Windows update causes video card driver problem directx3d not working properly


    SOLVE. Deleted Duet Display.

    ----------------------------------------------------------------------------------------------------------------------------------------------------------------------



    System: ASUS Zenbook UX305LA

    BIOS: UX305LA.206

    Windows version: Windows 10 Pro 64bit 10.0, 1909 18362.19h1_release.190318-1202

    Windows build: 18363.752

    Video card: Intel HD 5500

    Video card driver: 20.19.15.4549, 11/10/2016, Microsoft Windows Hardware Compatibility Publisher

    DX Version: DX 12

    Memory: 8GB

    CPU: i5-5200U

    DirectDaw acc: enabled, Direct3D acc: enabled, AGP Texture acc: enabled



    Last working version: 1809


    -------------------------------------------------------------------------------------------------------------------------------------------------------------


    Summary: After Windows update, display/rendering is broken.


    1. Video playback: default setting video output DirectX, no video playback, audio playback working. Changing output to OpenGL, video works.


    2. Game: All games stop working. StarWar2/Dota2/Elder Scroll/FarCry/etc. Some will enter game with black screen, there is sound and game is running properly. Some will exit after initial black screen loading, no error message.


    3. App render: NordVPN will not render correctly. You see a white top boarder, but app is transparent. See below. Other apps are working.

    [Solved] Windows update causes video card driver problem directx3d not working properly dd928d4b-1030-4725-970b-67b274b0d1bb?upload=true.png


    4. High CPU usage. I don't know if it is related but the CPU usage is much higher.


    I think the ultimate issue is that windows updated direct3d and may added some advanced rendering options, and it does not work with my old video card driver. There is no update from ASUS on HD 5500, and I can't install official driver from Intel because it is custom.


    There is no error/warning logged in windows event logs for the above problems. Haven't had time to try set up individual program logs.


    Any suggested solutions?


    Thanks!

    :)
     
    DongxuHuang, Apr 2, 2020
    #1
  2. Calllack Win User

    Problem solved - card not seated properly

    Problem solved. I took the card out and put it back in again in the same slot, and it works now on both GNU/Linux and Windows 10. Presumably it was not seated properly.
     
    Calllack, Apr 2, 2020
    #2
  3. JMartz65 Win User
    sd card problem with videos

    It says the best driver is already installed. I really think it's an issue related to the sd card hardware or driver. The problem doesn't happen if the videos are on the hard drive.
     
    JMartz65, Apr 2, 2020
    #3
  4. [Solved] Windows update causes video card driver problem directx3d not working properly

    No Video Playback

    Hi,

    There are several factors that may cause video clips not to play on Xbox App.
    It is possible that your video card drivers are not updated. To properly isolate your concern, please clarify the following information:

    • Are you able to play videos using other applications on your PC?
    • Have you tried to check if offline videos are playing on your PC?
    • Have you tried updating your graphics card drivers?

    In the meantime, you may perform the suggested steps under Troubleshooting video or display problems
    on this
    link
    to resolve the issue.

    If you need further assistance, you may reply to this post anytime.
     
    Loraine Mon, Apr 2, 2020
    #4
Thema:

[Solved] Windows update causes video card driver problem directx3d not working properly

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