Windows 10: Getting a black/blank screen before login

Discus and support Getting a black/blank screen before login in Windows 10 BSOD Crashes and Debugging to solve the problem; Every time I start windows 10 i get a blank screen before the login screen. If I use the restart button at the from of my PC the Windows 10 splash... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Jim Guth, Apr 2, 2020.

  1. Jim Guth Win User

    Getting a black/blank screen before login


    Every time I start windows 10 i get a blank screen before the login screen. If I use the restart button at the from of my PC the Windows 10 splash screen comes on and once I press the space bar I can login.

    I did a clean install before all this started. I have used all the other fixes on repairing this ctrl alt del etc. My console monitor samsung works fine.


    I've tried safe-mode and have no problems. Checked msconfig it running in normal mode. Used power shell and all the files are fine.


    This has been going in since 11\2019 and it's really annoying. In the repair steps that talk about an adapter so DAAA what adapter is this?


    If the status light doesn't turn on:

    Press and hold the power button on your device for 10 seconds to turn it off, then unplug your adapter. After 30 seconds, plug your adapter back in and restart your device.

    If you’re still seeing a black or blank screen, try the steps in Action 2 to check the connection between your device and the monitor or screen.

    It would be nice if Windows 10 actually repaired your PC! How that hell do I fix this...........

    :)
     
    Jim Guth, Apr 2, 2020
    #1
  2. Peer_Sam Win User

    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Apr 2, 2020
    #2
  3. Blank Screen

    Hi Virginia,

    Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

    • Are you getting any error messages before getting a blank screen?
    • Are you experiencing this when using a particular app?
    • Were there any changes made on your computer settings prior to this issue?

    Meanwhile, we suggest that you refer to this
    article
    which talks about the steps you can take to resolve blank screen errors.

    We'll wait for your response and assist you accordingly.
     
    Angela Pun, Apr 2, 2020
    #3
  4. Rose Cal Win User

    Getting a black/blank screen before login

    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    article
    to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Apr 2, 2020
    #4
Thema:

Getting a black/blank screen before login

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