Windows 10: Blue screen

Discus and support Blue screen in Windows 10 Ask Insider to solve the problem; So my friend opened up her laptop today, and it showed the first blue screen captured below. If she clicks on the top option it takes her to the... Discussion in 'Windows 10 Ask Insider' started by /u/Mulhollandrl, Apr 3, 2020.

  1. /U/MULHOLLANDRL
    /u/Mulhollandrl Win User

    Blue screen


    So my friend opened up her laptop today, and it showed the first blue screen captured below.

    If she clicks on the top option it takes her to the second picture.

    What should she do?

    Any help is very much appreciated, and I have looked for a bit, and could not find an answer myself, so sorry if this is common.

    https://imgur.com/a/3TRi4yy

    submitted by /u/Mulhollandrl
    [link] [comments]

    :)
     
    /u/Mulhollandrl, Apr 3, 2020
    #1
  2. ROAN T
    Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Apr 3, 2020
    #2
  3. REMON ONT
    Remon Ont Win User
    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article     about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, Apr 3, 2020
    #3
  4. CAINEGETUTUA
    cainegetutua Win User

    Blue screen

    Blue Screen of Deaths on a Daily

    I have tried all of the options there, Which is why i included in my post the lists of things that i performed to isolate the cause of bsod. Thanks
     
    cainegetutua, Apr 3, 2020
    #4
Thema:

Blue screen

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