Windows 10: IE crashes frequently, need to understand the cause with crash dump.

Hi,

The following is the crash dump .. with Windbg -v analyze:

Can i know the root cause of the crash .

DUMP_CLASS: 2

DUMP_QUALIFIER: 400

CONTEXT: .ecxr
eax=abababab ebx=12eb8c20 ecx=12eb8c20 edx=40000000 esi=60200af0 edi=1411fa4c
eip=60200afd esp=1411fa34 ebp=1411fa40 iopl=0 nv up ei pl zr na pe cy
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010247
jscript9!QueryContinuePoller::TryInterruptPoll+0xd:
60200afd 8bb8e0050000 mov edi,dword ptr [eax+5E0h] ds:002b:ababb18b=????????
Resetting default scope

FAULTING_IP:
jscript9!QueryContinuePoller::TryInterruptPoll+d
60200afd 8bb8e0050000 mov edi,dword ptr [eax+5E0h]

EXCEPTION_RECORD: .exr -1
ExceptionAddress: 60200afd jscript9!QueryContinuePoller::TryInterruptPoll+0x0000000d
ExceptionCode: c0000005 Access violation
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000000
Parameter[1]: ababb18b
Attempt to read from address ababb18b

PROCESS_NAME: iexplore.exe

FOLLOWUP_IP:
jscript9!QueryContinuePoller::TryInterruptPoll+d
60200afd 8bb8e0050000 mov edi,dword ptr [eax+5E0h]

READ_ADDRESS: ababb18b

ERROR_CODE: NTSTATUS 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE: NTSTATUS 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR: c0000005

EXCEPTION_PARAMETER1: 00000000

EXCEPTION_PARAMETER2: ababb18b

WATSON_BKT_PROCSTAMP: 66482d2

WATSON_BKT_PROCVER: 11.0.17763.771

PROCESS_VER_PRODUCT: Internet Explorer

WATSON_BKT_MODULE: jscript9.dll

WATSON_BKT_MODSTAMP: 9a211945

WATSON_BKT_MODOFFSET: 120afd

WATSON_BKT_MODVER: 11.0.17763.831

MODULE_VER_PRODUCT: Internet Explorer

BUILD_VERSION_STRING: 17763.1.x86fre.rs5_release.180914-1434

MODLIST_WITH_TSCHKSUM_HASH: f6cfd90a1516511da3c36418266726283fb5864b

MODLIST_SHA1_HASH: 7c982b6c7bc241af9304a86b6ebdbb6862e5c1f9

COMMENT: Dump created by DbgHost. Second_Chance_Exception_C0000005

NTGLOBALFLAG: 0

PROCESS_BAM_CURRENT_THROTTLED: 0

PROCESS_BAM_PREVIOUS_THROTTLED: 0

APPLICATION_VERIFIER_FLAGS: 0

PRODUCT_TYPE: 1

SUITE_MASK: 272

DUMP_FLAGS: 8000c07

DUMP_TYPE: 3

MISSING_CLR_SYMBOL: 0
NALYSIS_SESSION_TIME: 04-03-2020 11:58:30.0082

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

MANAGED_CODE: 1

MANAGED_ENGINE_MODULE: clr

MANAGED_BITNESS_MISMATCH:
Managed code needs matching platform for proper analysis. Use 'x86' debugger.

THREAD_ATTRIBUTES:
OS_LOCALE: ENU

ADDITIONAL_DEBUG_TEXT: SOS.DLL is not loaded for managed code. Analysis might be incomplete

BUGCHECK_STR: APPLICATION_FAULT_INVALID_POINTER_READ_NOSOS

DEFAULT_BUCKET_ID: INVALID_POINTER_READ_NOSOS

PRIMARY_PROBLEM_CLASS: APPLICATION_FAULT

:)

 

Crash dump cause ntoskrnl.exe

Hello. I have bought a new hp desktop. I bought it 2 months ago. The last month everyday i have a crash dump which makes a restart and then everything is ok. Sometimes the crash dump happens for second time through a day. The message that the WhoCrashed
analyses says:

Windows version: Windows 10 , 10.0, build: 16299

Windows dir: C:\WINDOWS

Hardware: HP Laptop 15-bw0xx, HP, 8331

CPU: AuthenticAMD AMD A9-9420 RADEON R5, 5 COMPUTE CORES 2C+3G AMD586, level: 21

2 logical processors, active mask: 3

RAM: 4175093760 bytes total

Crash Dump Analysis

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.

On Sun 18/2/2018 1:05:34 μμ your computer crashed

crash dump file: C:\WINDOWS\Minidump\021818-27000-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x75E9F3)

Bugcheck code: 0x124 (0x0, 0xFFFF9C8C2F9FF7D8, 0x0, 0x0)

Error: WHEA_UNCORRECTABLE_ERROR

file path: C:\WINDOWS\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).

This is likely to be caused by a hardware problem. This problem might also be caused because of overheating (thermal issue).

The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Sat 17/2/2018 1:38:54 πμ your computer crashed

crash dump file: C:\WINDOWS\Minidump\021718-26406-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x75E9F3)

Bugcheck code: 0x124 (0x0, 0xFFFFB987AD209038, 0x0, 0x0)

Error: WHEA_UNCORRECTABLE_ERROR

file path: C:\WINDOWS\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).

This is likely to be caused by a hardware problem. This problem might also be caused because of overheating (thermal issue).

The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Thu 15/2/2018 1:16:39 πμ your computer crashed

crash dump file: C:\WINDOWS\Minidump\021518-30453-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x75EB33)

Bugcheck code: 0x124 (0x0, 0xFFFFC784115228F8, 0x0, 0x0)

Error: WHEA_UNCORRECTABLE_ERROR

file path: C:\WINDOWS\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).

This is likely to be caused by a hardware problem. This problem might also be caused because of overheating (thermal issue).

The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Wed 14/2/2018 12:03:03 μμ your computer crashed

crash dump file: C:\WINDOWS\Minidump\021418-26500-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x75EB33)

Bugcheck code: 0x124 (0x0, 0xFFFF96884353A038, 0x0, 0x0)

Error: WHEA_UNCORRECTABLE_ERROR

file path: C:\WINDOWS\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).

This is likely to be caused by a hardware problem. This problem might also be caused because of overheating (thermal issue).

The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Mon 12/2/2018 11:48:34 πμ your computer crashed

crash dump file: C:\WINDOWS\Minidump\021218-26500-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x75EB33)

Bugcheck code: 0x124 (0x0, 0xFFFFC508896DF8F8, 0x0, 0x0)

Error: WHEA_UNCORRECTABLE_ERROR

file path: C:\WINDOWS\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).

This is likely to be caused by a hardware problem. This problem might also be caused because of overheating (thermal issue).

The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

Every diagnostic test i made found NO hardware problem. This problems has happened even if i have opened Mozilla, even if a play a game. But one it happened without having a program in use. I've made all the updates of BIOS, of Graphics Card, and of everything.
I really don't know how to find a solution. This laptop cost 600€ and i cannot imagine that it can't make a simple job as 2 or 3 open tab at Mozilla. I use Mozilla cause its easy for me to save bookmarks which helps me at my work. I feel disappointed



Conclusion

6 crash dumps have been found and analyzed. Only 5 are included in this report. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution.
Also configuring your system to produce a full memory dump may help you.

 

GPU-Z 0.7.5 causing crashes on load up

Any chance you could narrow it down to which running application causes GPU-Z to crash? Ideally steps to reproduce for me here.

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?