Windows 10: I bought the wrong version from Microsoft

Hi,

I recently built a computer. My son put Windows 10 Pro on it but I needed to buy a product key to activate Windows. I bought a product key from the Microsoft store but I bought Windows 10 Home by mistake and the product key will not work. Is there a way to exchange the Home version for a Pro version? If not do I have to spend another $140 on a Pro version product key.

:)

 

Bought the wrong version of Windows

Hi Morgwyr,

If you purchased your product via Microsoft Store online, I suggest that you follow the instruction from
this link on how to return the product (under
Returns section, Downloadable software sub section.)

If you continue to have issues after performing the steps, I suggest that you reach out to us via

Answer Desk so we could provide more assistance.

Please respond to this thread to let me know if you have more questions.

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

Bought the wrong version of Windows

Hi,

Sorry for the inconvenience caused to you, Thank you so much for your valuable question please, I would suggest you to please see the below mentioned thread and see it if it helps. I am hopeful that your query will be resolved, If the issue persists kindly
do let me know,waiting for your kind reply please. Please check the solution given by Andre Da Costa

https://answers.microsoft.com/en-us/windows/for...

Please let me know, if that helps and feel free to ask back any question.

Kind Regards:

Yasir