Windows 10: Computer keeps freezing

Discus and support Computer keeps freezing in Windows 10 BSOD Crashes and Debugging to solve the problem; So I did a massive upgrade to this PC about half a year ago and have had issues with it freezing ever since and everything I have tried to do fails to... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by CryinHavoc, Apr 3, 2020.

  1. Computer keeps freezing


    So I did a massive upgrade to this PC about half a year ago and have had issues with it freezing ever since and everything I have tried to do fails to fix the problem. I upgraded the motherboard, CPU, graphics card, RAM, and power source as well as 'upgrading' to Windows 10 from Windows 7. Due to this I can't point to a piece of hardware and say it all started when I upgraded 'X' since it was all done at the same time. It freezes seemingly randomly and never actually moves to a blue screen to give me an error code or file to read. It just freezes the screen on whatever I was doing and stays that way until I hold down the power button. When I first used it since the upgrade, it froze consistently while I played a specific game World of Warships for about 5 minutes making me think that was the problem. I could play other games fine but it would freeze specifically on that one every 5 minutes or so. But then it froze during normal web browsing and while watching YouTube which made me realize it seems to just freeze randomly. It's so inconsistent on when it'll freeze that I can play World of Warships now without any issues. I've been playing it off and on for weeks without it freezing despite the computer still suffering random freezes during other tasks. I've just lived with the inconvenience until now but Resident Evil 3 just came out and just like what happened with World of Warships, i'm suffering consistent freezing while trying to play the game. I really want to play this game and none of the solutions I've tried have worked for me so I figured I'd ask online and see what happens.


    Specs

    Motherboard: MPG Z390 Gaming Pro Carbon AC

    CPU: i7-9700k @3.60GHz

    GPU: NVIDIA GeForce RTX 2080

    RAM: 16 GB

    OS: Windows 10 Home 64-bit

    SSD: Samsung 850 EVO 250GB

    HHD: Seagate 1TB


    What I've tried

    -Monitor Temps. Using Speccy, I monitored all temps while playing games that caused freezing, nothing got close to overheating at time of freeze.

    -Monitor CPU/Memory/GPU. Using Task Manager I did the same thing as the temps. Nothing maxed out at time of freezes.

    -Update Drivers. BIOS/Chipset/Graphics Card/etc. If it had a driver, I made sure it was up to date.

    -Fresh Install

    -Windows Memory Diagnostic - Came back good

    -Intel Processor Diagnostic tool - Came back good

    -Check Event Viewer for consistent Errors during freeze. Only mentions how the last shutdown wasn't clean due to hard reboot Kernel-Power 41

    -I've also looked at a lot of '10 ways to fix your freezing' guides and done all their little steps too. No way I can remember what all I did and name all those off but it was random stuff like that PCIE power management setting off and so forth.


    The one thing I saved for the very end is the only consistent freeze I can get to happen every time: I recorded some game play using Fraps and when I attempt to view the clip back using Windows Media Player it will cause my computer to freeze within about a minute every single time. This is pretty much the only time I can make it freeze on command and the only consistent freeze it has even Resident Evil 3 varies how long it takes to freeze. I'm at wits end and am starting to think it might just be a hardware issue but figured i'd ask here first. Sorry if this isn't all the info you need, I've never posted one of these before.

    :)
     
    CryinHavoc, Apr 3, 2020
    #1
  2. Mayra Aqu Win User

    Windows 10 Computer Randomly Freezes

    Hi,

    Listed below are some possibilities why the computer keeps on freezing:

    • Outdated drivers.
    • Virus and malware.
    • Corrupted system files.

    We suggest performing the steps on this article that can help resolve the issue.

    Get back to us if you have other concerns.
     
    Mayra Aqu, Apr 3, 2020
    #2
  3. aries117 Win User
    Computer Keeps Freezing

    It froze again, and the common problem I see throughout most of the freezes is a driver atksgt.sys being blocked from loading. It is related to Tages Protection from Tages SA and it says it has a driver that is installed that causes stability problems with my system. It says it will be disabled but I think this is why my pc keeps freezing. Any suggestions as to what it may be for and/or if I can get rid of it and how?

    I never downloaded a program from Tages SA so I am not sure what it could be from.
     
    aries117, Apr 3, 2020
    #3
  4. David Haz Win User

    Computer keeps freezing

    Windows keeps freezing up

    Hi Brian,

    If your computer is freezing, it could due to the operating system being outdated, or that some applications in your system is causing it to freeze, etc. For us to isolate the issue about Windows 10 freezing, kindly respond to the questions below:

    • When does Windows 10 hangs/freezes? Is it after logging in to Windows? Or is it when you are using an application?
    • Are there any third-party applications installed on your computer?
    • Did you upgrade to Windows 10 from a previous version of Windows? If yes, which version of Windows was previously installed on your computer?

    As a first troubleshooting step, we suggest that you check if there are updates that are waiting to be installed on your computer. If there are, kindly install them and restart your computer. After restarting, check if Windows 10 still freezes. Here's how
    to check for updates in Windows 10:

    • Press the Windows key + I to open the
      Settings
      app.
    • From Settings, select Update & security >
      Windows Update
      , then select Check for updates.

    We look forward to an update from you.
     
    David Haz, Apr 3, 2020
    #4
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Computer keeps freezing

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