Windows 10: Black screen on startup after i tried booting in safe mode.

I had a bluescreen crash and when my PC started up again it just ran into the same blue screen. It then just started looping, restarting over and over again. I then tried to boot in safe mode where i interrupted the normal boot 3 times. After the 3 times i was met by a black screen. The PC is turning on and is running, but nothing is showing up on the screen. I checked all connection and plugged out all USB connections, but nothing is working.


I hope this will reach someone who can help me fix this problem. I tried downloading the Windows 10 installation media to a fresh USB to try and do a clean install, but the PC is not reacting and i can do nothing since i'm just met with the black screen over and over. I also turning off the PSU and turning it back on and then pressing the power button, but no...


Please someone, help me!

Best regards.

:)

 

Black Screen on startup

Hi Sergio,





There is a possibility that the black screen could have been caused by a corrupted file or the concerned could be during the boot process. To isolate the possible cause, we recommend that you follow the steps below:

• Once you are on Start Menu, select Enable Safe Mode. If you can boot through
  Safe mode, we can verify that your computer can still boot up.
• From Safe Mode, you need to performed a Clean boot. This is to isolate other drivers or startup programs that could cause the black screen. To do
  Clean boot, please refer to this link.
• After performing Clean boot and your computer can boot normally, you would need to go to
  Event Viewer. Just search Event Viewer in your
  Search box and select Windows Logs. You would need to check each tab and verify which could have caused the black screen, from there please provide us a screenshot. Base on the screenshot that you will send, we will know what is the
  next step or resolution to provide.

We look forward to your response.

 

Can't boot into Normal/Safe Mode with Networking, only safe mode...

Good Evening,
I could do with some pointers on resolving an issue. I can only boot into windows in safe mode in Windows 10. Normal mode and safe mode with networking doesn't work. The problem occurred after a windows update. I have removed the latest updates that were installed and cleared any pending ones but it still won't boot properly. I have also run the troubleshooter and tried to recovery to an earlier date which also doesn't work.
The laptop is a HP ENVY 17 notebook. At boot it just gets to the HP logo with the circular loading icon and no further and can only boot it into safe mode. Can anyone recommend the next steps? I have also tried the following;

• stopping startup items
• uninstalling hardware drivers
• removing recent software
• running troubleshooters at boot
• sfc scan
• diagnostic/selective startups with minimal services running

Would the fact that I cant boot into Safe Mode with Networking imply its a network driver related issue?
Bit of a dead end really, any help would be much appreciated
Kind regards
Trevor

 

Black Screen /w mouse on startup - safe mode boot, repair and reset fails

Hi all!

Since yesterday, my up-to-date Windows 10 PC boots to a black screen. Hoewever, I can

• move the mouse
• use some shortcut functions, e.g. open monitor options by pressing Win+p or open speech input by pressing Win+Enter.

What I tried:

• Rebooting after unplugging all USB devices -> same behaviour
• safe mode -> same behaviour
• low resolution mode -> same behaviour
• system repair (via advanced boot menu) -> it fails with an error
• system reset (retaining data) -> it fails with an error
• system restore -> cannot find any recovery points (though I do not believe there are none)
• booting with a usb flash device set up with the boot media creation tool -> does not find the windows installation

Seems to me like I am pretty up a gum tree here. However, any suggestions?

Kind regards,