Windows 10: iPhone movies and pics have inconsistent thumbnails with naming issues

Discus and support iPhone movies and pics have inconsistent thumbnails with naming issues in Windows 10 Support to solve the problem; [img] I work on a home built W10 Pro v 10.0.18363 PC. I am having trouble with integrating the wifes iPhone pics and vids with my PC This is a... Discussion in 'Windows 10 Support' started by rocks911, Apr 4, 2020.

  1. rocks911 Win User

    iPhone movies and pics have inconsistent thumbnails with naming issues


    iPhone movies and pics have inconsistent thumbnails with naming issues [​IMG]


    I work on a home built W10 Pro v 10.0.18363 PC. I am having trouble with integrating the wifes iPhone pics and vids with my PC

    This is a screen shot of two MOV files on the wife's iPhone connected via USB to my W10 Pro PC. These two files copied over to my HDD for storage formatted and appearing the same way. One clearly shows a film icon and the other icon would seem to represent a pic of some sort because it is not formatted the same way, it doesnt show as a film. But both are the same .MOV type file. Also, obviously the naming convention makes sorting them impossible, I never know what Im looking at, everything is called IMG_ which is not helpful

    I only run into this like once a year when I download my wife's iPhone contents for storage so Im unfamiliar with this glitch. As the designated person in charge of collecting and collating the family's pics and videos Ive gotta get a handle on this! Please help, what is going on?

    :)
     
    rocks911, Apr 4, 2020
    #1

  2. No thumbnails for pics/videos

    Hello,

    Suggest you to reset thumbnail cache.

    Try these steps:

    1. Right click on Start Button and select Command Prompt (Admin).

    2. Type following commands one-by-one and press Enter after each:

    taskkill /f /im explorer.exe

    del /f /s /q /a %LocalAppData%\Microsoft\Windows\Explorer\thumbcache_*.db

    start explorer.exe

    3. Reboot the machine, which should rebuild thumbnail cache.

    Let us know if this helps!
     
    Kapil Arya MVP, Apr 4, 2020
    #2
  3. shevanel Win User
    iphone, win7 and p55... uselesssssss, need help

    After a couple hours of attempting to sync my daughters iphone to my pc I discovered that some people are having the same issue when using win7 - p55 and itunes..

    i hate itunes so I tried poddox, annapod, xplay and still none of these will recognize that the iphone is plugged in.. although in "my pc" the iphone is listed under cameras and im able to access pics that are on the iphone..

    i was hoping someone here is using p55. win7 and an iphone and could suggest a good program other than itunes to sync with.. or how to fix it using itunes.

    Thanks
     
    shevanel, Apr 4, 2020
    #3
  4. Dgo47 Win User

    iPhone movies and pics have inconsistent thumbnails with naming issues

    File Explorer not showing thumbnails

    Brink,

    Many thanks for you reply. I have done all the steps you suggested, but no change,

    When I open a folder containing photos, some open correctly but the vast majority open with thumbnails, but they very quickly get overwritten and you can not longer see the thumbnails.

    Are there any more suggestions?
     
    Dgo47, Apr 4, 2020
    #4
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iPhone movies and pics have inconsistent thumbnails with naming issues

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