Windows 10: I can't hear anything through my computer speakers for some reason and when I click on the...

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Cortana can't hear me

Hi Isidora,



Thank you for posting in Microsoft Community.

I regret the inconvenience caused to you. Let me help you.

• 
  Do you see any error code or error message on the screen?
  

I suggest you to go through the below methods and check if it helps.

Step 1:

I suggest you enable settings in the Playback Devices and check if it helps.

Follow the below steps:

• Right click on the speaker icon on your taskbar.
• Select Playback Devices.
• Click on the Playback Devices and right click on the
  Speakers/Headphones.
• Check mark on the Show Disabled Devices and
  Show Disconnected Devices.

If the issue persists the follow the below step.

Step 2:

I suggest you to refer to the following Microsoft article on Cortana can't hear me and check if it helps.

http://windows.microsoft.com/en-US/Windows-10/cortana-cant-hear-me

Reference: Refer to the following Microsoft article on
Cortana & search.

Check if it helps.



I hope the issue will be resolved. If not, please feel free to contact us again. We will be happy to assist you accordingly.



Thank you.

 

Unable to Hear Sound From Bluetooth Speakers.

Hi Philipp,

Thank you for writing to Microsoft Community Forums.

To have better clarity on the issue, answer the below listed questions and get back to us.

1) Did you make any changes to the computer prior to this issue?

2) Check if your Windows is up-to-date by going to Settings
> Update and Security > Windows Updates and install all the Windows Updates if there are any.

3) Have you connected your Bluetooth speakers and the headphones to the computer and then trying to listen the audio from your Bluetooth speakers?

Meanwhile, try the below troubleshooting methods.

Method 1: Fix Bluetooth Problems.

You can follow the section Audio under Troubleshoot problems with Bluetooth accessories mentioned in

Fix Bluetooth Problems and see if this helps.

Method 2: Disconnect and Add the Bluetooth Speakers.

Step 1: Go to Settings >
Devices > Bluetooth and other devices.

Step 2: Then, click on your Bluetooth Speakers and click on
Remove device and click on Yes to confirm.

Step 3: Then, turn off your Bluetooth Speakers completely and restart the computer once.

Step 4: Then, follow the steps mentioned in

Connect a Bluetooth device to again connect your Bluetooth Speakers to your computer and check if you are able to hear from your Bluetooth Speakers.

Method 3: Change the Playback Device.

Note: If you have plugged in your headphones and then trying to hear the audio from the Bluetooth Speakers, then you may need to change the playback device or remove the headphones from your computer and see if you are
able to hear the audio from the Bluetooth Speakers.

Step 1: Right-click on the
Sound icon from your taskbar and click on Sounds.

Step 2: Then, go to Playback tab and click on your
Bluetooth Speakers > Click on Set Default and see if you are able to hear from your Bluetooth Speakers.

Hope it helps.

Let us know if you got the help you needed by clicking Yes or No.

 

Cortana apparently can't hear me

Hi Jim,

Thank you for posting your query in Microsoft Community.

Try the following steps and check if it helps.

Step 1:

I suggest you enable settings in the Playback Devices and check if it helps.

Follow the below steps:

• Right click on the speaker icon on your Taskbar.
• Select Playback Devices.
• Click on the Playback Devices and right click on the
  Speakers/Headphones.
• Check mark on the Show Disabled Devices and
  Show Disconnected Devices.

If the issue persists the follow the below step.

Step 2:

I suggest you to refer to the following Microsoft article on Cortana can't hear me and check if it helps.

http://windows.microsoft.com/en-US/Windows-10/cortana-cant-hear-me



Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.



Thank you.