Windows 10: “Restarted unexpectedly or encountered an unexpected error” for USB install on newly built...

Discus and support “Restarted unexpectedly or encountered an unexpected error” for USB install on newly built... in Windows 10 Ask Insider to solve the problem; I’m at my wits end, this is the first time I’ve built a PC and if there is a mistake, I’ve made it. I’m installing Windows 10 from a USB on a fresh,... Discussion in 'Windows 10 Ask Insider' started by /u/RoyalAce22, Apr 4, 2020.

  1. “Restarted unexpectedly or encountered an unexpected error” for USB install on newly built...


    I’m at my wits end, this is the first time I’ve built a PC and if there is a mistake, I’ve made it.

    I’m installing Windows 10 from a USB on a fresh, new, M.2 NVMe SSD. When I went into the BIOS before putting in the USB, I cleared secure boot keys and set “OS Type” to “Other OS”. Then I inserted the USB and hit F10 to save and exit the BIOS and restart.

    From there the install went okay, but when I hit the part where it asks what to drive to install Windows 10 on it goes downhill. I didn’t know if I had to click “new” then “apply” with the full drive capacity and drive 0 selected or just hit “next” with drive 0 selected.

    The first time I tried installing I just hit “next” and it went fine until when it had to restart. After restarting, going into the BIOS, setting “OS Type” to “Windows UEFI” and installing secure boot keys I saved and exited the BIOS.

    Then, after restarting, saying something like “getting devices ready”, it blue-screened. Then it restarted for me.

    After restarting, it showed the motherboard logo, loaded for a bit, then It hit me with “The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click “OK” to restart the computer, and then restart the installation.”.

    So, I restarted and went back into the BIOS. Set “OS Type” to “Other OS”, cleared secure boot keys, and put the USB back as the primary boot drive. Saved and restarted, went through the installation process fine.

    Then when it asked what drive to install Windows on, I selected drive 0, hit “new”, and with the entire storage capacity selected hit “apply”. It asked me if it could partition this drive, and I hit “yes”, then “next”.

    Then it installed, restarted, and once again blue-screened. It restarted, and again said “unexpected error please restart”. This is an all component out-of-the-box new PC. There’s nothing hardware wise that could be wrong.

    I’ve also heard connected USB devices could make the PC hang and not boot into Windows. So before restarting I disconnected all USB devices, even the mouse and keyboard. Still no luck.

    How do I fix this?

    submitted by /u/RoyalAce22
    [link] [comments]

    :)
     
    /u/RoyalAce22, Apr 4, 2020
    #1
  2. Cole_L Win User

    Error: "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed" on Windows 10

    error message comes up saying : the computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation.

    Needless to say, does not work and I am traveling so have no utilities or re-install materials. Suggestions?

    Original title: Repair Win 10 failed and machine stuck
     
    Cole_L, Apr 4, 2020
    #2
  3. Error message "The Computer Restarted unexpectedly or encountered an unexpected error" after System Startup on Windows10

    Hello,

    Please refer this fix:

    [FIX] The Computer Restarted Unexpectedly Or Encountered An Unexpected Error. Windows Installation Cannot Proceed.

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.
     
    Kapil Arya MVP, Apr 4, 2020
    #3
  4. sriphx Win User

    “Restarted unexpectedly or encountered an unexpected error” for USB install on newly built...

    computer restarted unexpectedly or encountered an unexpected error. installation cannot proceed.

    Hi all,

    I had an issue with nightly update, and I got black screen which didnot go away after even few system restores.

    So i bought windows 10 pro to install, installation started and after it restarted it was stuck at GETTING READY for few hours so i restarted it, after that below issue is happening. USB or DVD windows 10 is getting detected for re-install.

    stupid forced updates screwing my work. any help is highly appreciated.

    computer restarted unexpectedly or encountered an unexpected error. installation cannot proceed.

    Thanks

    Sri
     
    sriphx, Apr 4, 2020
    #4
Thema:

“Restarted unexpectedly or encountered an unexpected error” for USB install on newly built...

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