Windows 10: No sign-in options on login screen on new HP computer.

Set up my new HP computer, including setting a PIN for login. However, the login screen didn't offer any sign-in options to allow me to use a PIN.


After searching and trying various forum suggestions, the login screen continued to stubbornly refuse to offer me any sign-in options. I began to suspect the problem lay within the pre-installed HP software. I eventually discovered within the HP Client Security program, under Security Features, that Windows Logon Security had been enabled, which disabled Windows Hello including the Hello PIN. I disabled Windows Logon Security.


Success! I can now log into Windows with a PIN.


Hope this is useful to anyone else struggling with this problem.


Cheers.

:)

 

Can't login to new computer w/Windows 10

Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

stuck into login screen with no login bar.

Hi,

Thank you for posting in Microsoft Community.

I understand that you are unable to get the login page properly to login. We will help you.

• Were you able to login in Safe mode?

I suggest you to Enable the Hidden Admin account and
create a new user account and check if the issue persists.

If you can't open Settings, get to startup options from the sign-in screen:

• 
  On the sign-in screen, hold the Shift key down
  while you select Power > Restart
  (in the lower-right corner of the screen).
  
• 
  After your PC restarts to the Choose an option screen, select
  Troubleshoot > Advanced options.
  
• 
  Select Command Prompt.
  
• 
  Click on Command Prompt, type the command and click
  enter.
  
  • 
    net user Administrator /active:yes
    (there is SPACE after Administrator)
    

Restart the computer to login to admin account
and then create new user account and check.

Keep us posted to help you better.

 

Lock vs Login screen screenshot

Hi Josey -

Thanks for the quick reply. While your suggestion does change the sign in process, it doesn't address the differing screenshot question. Following the steps doesn't make the login screenshot the same as the Lock screenshot. As I mentioned, I can't even find the screenshots being used for both screens.

Still looking a solution to this. Open to any other suggestions you might have to the problem. Thanks!