Windows 10: Failed Windows Updates Due to TrustedInstaller Incompatibility?

Hi Guys. This is my first time posting to this site so I apologize in advance should I not follow the standard procedure in posting. Here goes, and thanks in advance:

Device:
Processor: Intel® Core ™ i3-7100U CPU @ 2.40GHz 2.40 GHz
Installed RAM: 16.0 GB
System type: 64-bit operating system, x64-based processor

Windows:
Edition: Windows 10 Home
Version: 1909
OS Build: 18363.657

No third party Antivirus software

A few weeks back, I began to notice my Windows updates failing. I could not install:

2020-03 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4551762) - Error 0x800700d8
2020-03 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4541335)

After proceeding through these steps, I’ve come to believe I have a problem with the TrustedInstaller. These are the steps I took to investigate and correct the failed updates were:
1. Troubleshooting: Windows Update. Result: Troubleshooting couldn’t identify the problem.
2. Troubleshooting: System Maintenance. Result: No changes or updates were necessary.
3. Investigated error 0x800700d8 and tried resetting Windows Update Components following the below steps to reset the Windows Updates Components manually. The updates failed to install again:

1. Press Windows Key + X on the keyboard and then select Command Prompt (Admin) from the menu.
2. Stop the BITS, Cryptographic, MSI Installer and the Windows Update Services. To do this, type the following commands at a command prompt. Press the ENTER key after you type each command.
   net stop wuauserv
   net stop cryptSvc
   net stop bits
   net stop msiserver
3. Now rename the SoftwareDistribution and Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the ENTER key after you type each command.
   ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
   ren C:\Windows\System32\catroot2 Catroot2.old
4. Now, let’s restart the BITS, Cryptographic, MSI Installer and the Windows Update Services. Type the following commands in the Command Prompt for this. Press the ENTER key after you type each command.
   net start wuauserv
   net start cryptSvc
   net start bits
   net start msiserver
   5. Type Exit in the Command Prompt to close it.

4. Tried manually installing the Windows Update by downloading each from the Microsoft Update catalogue:
a. 2020-03 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4541335) result was: The update is not applicable to your computer.
b. 2020-03 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4551762) result was: The update is not applicable to your computer.
5. Ran /sfc scannow in Command Prompt as Admin. Result was: Windows Resource Protection could not start the repair service.
6. Investigated error online. Rebooted in Safe Mode to run /sfc scannow. Upon computer rebooting in Safe Mode, my PIN displayed as incorrect! I then entered my outlook password. It also displayed as incorrect! I then entered my former outlook password (changed months ago) and I was able to log in. Attempted to run command but same error as above.
7. Tried Windows Restore. Unfortunately, the only restore point was after this problem already begun, so upon restoring, the problem remained.
8. Used my Windows Repair DVD to access system recovery options:
a. Tried to Restore Windows saving personal files. Failed.
b. Tried to Restore Windows deleting personal files. Failed.
c. Tried to Reset Windows. Failed.
d. Used System Image Recovery but problem remained.
9. Checked for Windows Logs at location directed on blue screen however, to the best of my knowledge, that file location did not exist.
10. I attempted to manually start the Windows Modules Installer but the Windows Modules Installer does not exist.
11. Ran chkdsk /r upon next start up. Appeared to fix a number of issues. Two hours later, computer restarted, problem remained.
12. Checked Event Viewer for System errors. I have logged 42,268 errors since January 23, 2020. Among the most recent errors, the common theme seems to be:
a. DCOM got error "216" attempting to start the service TrustedInstaller with arguments "Unavailable" in order to run the server:
b. The TrustedInstaller service failed to start due to the following error:
This version of TrustedInstaller is not compatible with the version of Windows you're running. Check your computer's system information and then contact the software publisher.

Thanks, guys.

:)

 

Windows Updates failed to instal

I just did step one and they have just all installed.... thank you so much.... it was quite frustrating having that update window pop up every 5 minutes and failing to instal every time

Thanks mate

 

Windows Updates failed to instal

I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

Step 1 Register DLL files.

=================

By trying this step, we can check if the update engines are working properly.



1. Close all instances of Internet Explorer.

2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



Note: There is a space between regsvr32 and atl.dll



3. Similarly, one by one, register the files listed below:



Regsvr32 msxml3.dll

Regsvr32 wuapi.dll

Regsvr32 wuaueng.dll

Regsvr32 wuaueng1.dll

Regsvr32 wups2.dll

Regsvr32 wucltui.dll

Regsvr32 wups.dll

Regsvr32 wuweb.dll

Regsvr32 qmgr.dll

Regsvr32 qmgrprxy.dll

Regsvr32 jscript.dll



Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



Step 2 Verify the relevant Windows Update services.

=========================================

1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

2. Double click the service "Automatic Updates".

3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

6. Then please click the button "Start" under "Service Status" to start the service.

7. Please repeat the above steps with the other services:



Background Intelligent Transfer Service

Event Log

Remote Procedure Call (RPC)



Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



If it still does not help, let's proceed to step 3.



Step 3 Reload the Update temporary folders.

===================================

One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



Net stop WuAuServ



2. Click Start, Run, type: %windir% and press Enter.

3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



Net start WuAuServ



Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.

 

Windows 10 fails to update


When you finish testing the Avast suggestion, make sure that you restart your machine.

Then if the issue persists, please return to the trouble shooting list in post# 89

I think there are three steps that remain; the WU troubleshooter, reset WU components, and manual WU reset.